Assertiveness and Communication Skills at Work
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10.50
CPD
Hours
10.50
RCNA
Points
Event Type:
Duration:
Relevant To:
Seminar
Two Days
nurses
General Description
Improving your assertiveness and communication skills at work is a study day for those who work in health care and find it difficult to express their opinions or 'be heard' at work. This program will teach you strategies and techniques to communicate better and help ensure you have your voice heard in the workplace. Attendance at this educational program will also assist you to communicate more clearly and learn tactics to prevent you from personalising criticism - a common problem. Importantly, you will learn the difference between being assertive rather than aggressive.
If you have identified a professional need to learn more about communication skills as part of your planned learning activities, then this program will offer you an opportunity to gain continuing professional development (CPD) hours related to this topic.
Need for Program
Aims and Objectives
