Login

Counselling and Interviewing Skills for Nurses

  • Upcoming

    No conferences yet, coming soon!
10.50
CPD
Hours
 10.50
RCNA
Points


Event Type:
Duration:
Relevant To:
Seminar
Two Days


nurses



General Description

Do you sometimes feel unsure about what to say to a distressed patient or colleague at work? Perhaps, you think you should not say anything but just be still and quiet?

As a nurse you are professionally required to have advanced communication skills.

This program focuses on different types of professional communication used by nurses - particularly on the differences between counselling and interviewing. Learn new skills that will assist you to take control of difficult emotional situations and yet to be compassionate and professional. Don't miss this opportunity - improve your communication style now and become more effective in your work and reap the benefits in your private life! Book NOW.


If you have identified a professional need to improve your understanding of counselling and interviewing skills as part of your planned learning activities, then this program will offer you an opportunity to gain continuing professional development (CPD) hours related to this topic.


Need for Program


Aims and Objectives




    • Day 1
    • Day 2
    • Educators

    8:30am - Registration and Refreshments

     

    9:00am - Interviewing and Counselling Roles for Nurses

    Overview of the differences between these two modes of communication and their purposes.

    • Valuing communication that is more than social conversation
    • What about time constraints?

     

    9:30am - Using Effective Interviewing Skills in Nursing Assessments

    Use of relevant questioning techniques is a good foundation for nursing assessment activities. Indeed, good interviewing techniques facilitate the harvesting of high quality information from different types of patients/residents and their families.

    • Clinical narratives will be used to illustrate key concepts

     

    10:30am - Morning Tea & Coffee

     

    11:00am - Creating a Therapeutic Counselling Relationship

    • Exploration of a therapeutic counselling model within a framework of respect, empathy and enablement.
    • How to tap into the person's skills, supports and interests
    • Practical hints for relaxed responses and solution-focused strategies

     

    12:00pm - Working With the Problem Solving Process

    • Approaches to facilitating problem-solving resilience in those being counselled.
    • What are the behavioural dynamics which occur during counselling, e.g. dealing with transference issues.
    • How to stay focused and give your best when the going gets tough
    • What about mini-counselling sessions when short time-spans are all you can manage?

     

    12:30pm - Lunch and Networking

     

    1:30pm - Counselling for Specific Problems

    • Motivational counselling for health promotion
    • Assisting people to discover meaning in their lives
    • Breaking bad news
    • Mental health counselling - e.g. what to say to someone whom you suspect is suicidal or who has made an unsuccessful suicide attempt.
    • Crisis and trauma counselling - preventing long-term problems for patients, families and staff
    • When and how to refer someone to a more skilled counsellor

     

    3:00pm - Afternoon Tea & Coffee

     

    3:30pm - Post Aggressive Incident Counselling

    Discussion of debriefing and counselling approaches which nurses can use when hostility has escalated into an episode of aggression.

    • What is anger management counselling and how successful is it?

     

    4:15pm - Close of Study Day and Evaluations

    Feedback Form
    Customer Feedback