Middle Nurse Managers
10.50
CPD
Hours
10.50
RCNA
Points
Event Type:
Duration:
Cost:
Relevant To:
Seminar
Two Days
$473.00
For new and experienced nurse managers
General Description
Managing staff in any setting can be challenging and it is important that new and experienced managers have the training and skills needed to successfully cope in these roles. This seminar is specifically tailored to nurse managers and the types of issues and problems that they will encounter. It covers the basics of management, leadership and communication, and will give attendees an invaluable insight into their own management style and preferences. This knowledge will then be used to discuss in more detail the important tasks of team management, performance management and identifying and dealing with different personality types.
Need for Program
For many nurses, the progression from a clinical to a managerial role will involve a substantial commitment to learning a completely new skillset. With undergraduate programs overwhelmingly biased towards achieving clinical competence, it is critical that new nurse managers seek out opportunities to acquire relevant and practical training on issues such as conflict resolution, team dynamics, performance management and advanced problem solving. Understanding of these issues is necessary for everyday management and a practical understanding of their correct application will have a direct impact upon the overall performance of the workplace team.
Aims and Objectives
The aim of this two-day workshop is to provide nurses with the knowledge and tools required to make the successful transition from a clinical to a managerial role in the their workplace.
Upon completion of this workshop, you will be able to:
- Define and demonstrate the attributes required for good management technique
- Express an understanding of the relationship between leadership and management
- Articulate the fundamental principles of effective communication
- Identify the core principles essential for positive team dynamics and behaviour and performance management in the workplace.
9.00 am -Sick of Trying to Fix the Unfixable?
Positive change begins with critical self-reflection. This workshop session will encourage you to assess the strengths and weaknesses of your management style, and identify those traits that can be replaced with effective strategies that will promote positive outcomes. The issues you will explore include:
-
How can I identify the weaknesses in my management style?
-
What makes them weaknesses?
-
How can I replace these weaknesses with strategies that promote effective problem solving?
-
When can I use these strategies proactively
10.45 am - Morning Tea and Coffee
11.15 am - Is a Leader a Manager and is a Manager Automatically a Leader?
Understanding the difference between management and leadership is especially complex. Reconciling the two in one personality is even more so! In this workshop session, you will identify your personal dynamic through the use of a formal tool and examine how leaders and managers can collaborate in a positive manner. The issues you will explore include:
-
Am I a leader or a manager … Or both?
-
What are my fundamental beliefs about the teams I lead?
-
Can I identify the informal leaders in my workplace and how can I harness their power?
-
What is DISC and why is my DISC profile important for understanding why I manage the way I do?
1.00 pm - Lunch Break and Networking
2.00 pm - "But I Thought You Told Me To …" Saying What You Mean and Meaning What You Say
Communication is the key to effective management and will have a direct influence upon the quality of team performance. In this workshop session, the fundamental principles of good communication will be examined in depth. The issues you will explore include:
-
How can I test my communication skills and style?
-
What is my communication style when I am under stress and why does it change?
-
Can I recognize what my team members are really saying and how should I respond to them decisively and effectively?
-
What can I do to engage staff in productive dialogue?
-
Can I recognize common barriers to effective communication?
4.00 pm - Close of Day One
9.00 am - "Let's Pull Together Here…"
Positive team dynamics are the hallmark of good management. However, having a good team to manage is not simply a matter of luck: it is the result of careful planning, an understanding the abilities and limitations of the members and ongoing support. In this workshop session you will explore the nature of positive team dynamics and how these can be created and harnessed. The issues you will explore include:
-
What do good teams look like and what are their common elements?
-
Is there a 'secret' to creating good teams?
-
Can all people work in teams?
-
How can I get the most out of team meetings?
-
How can I harness group dynamics to facilitate productive meetings?
10.45 am - Morning Tea and Coffee
11.15 am - How Not to be Intimidated by Those Forceful People!
Any group you manage will be comprised whom of diverse personality types, not all of will choose to adopt a collegial approach to teamwork. In this workshop session you will learn how to manage the assertive, aggressive and passive personalities in a way that diffuses conflict and promotes collaboration. The issues you will explore include:
-
Is it possible to resolve differences or grievances with confidence?
-
What is the difference between the passive, assertive and aggressive when working and communicating with others?
-
How do I deal with disagreeable, disruptive and disrespectful situations?
1.00 pm - Lunch Break and Browse the Book Display
2.00 pm - Managing Behaviours and Performance
One of the key issues related to the ongoing management of a team is the management of individual behavior and performance. Whatever tool or format is used, appraisal sessions can be positive experiences that encourage personal and professional growth, which will in turn contribute to a constructive work environment. This workshop session examines how to structure appraisal and counseling sessions to obtain the best outcome possible. The issues you will explore include:
-
Why is it so hard to change behaviors and improve performance?
-
What are the elements of a good performance appraisal system?
-
How important is the performance interview, and what are the common errors to avoid?
-
Are performance appraisals still relevant?
-
How can I effectively use counseling to improve performance?
4.00 pm - Close of Program and Evaluations
Mandy GearyMandy is an experienced senior manager with a strong commitment to ensuring health care teams can deliver the best health outcomes for patients and clients. Her work has involved responsibility for human resource and clinical risk management and quality improvement. More recently, Mandy has worked with Victorian Primary Care Partnership focusing on integrated chronic disease management, service coordination and health promotion, and is now working with one of Victoria’s first Medicare Locals in population health planning, prevention and health promotion.
She has a substantial background in acute, aged and primary care services and project management. Mandy’s strategic planning, analytical and problem-solving skills have been integral to developing and implementing organisational governance, policy and procedural systems including workforce development and performance management She is sought after as a conference speaker, workshop facilitator and training consultant and is consistently highly evaluated by nurses who attend her events.
