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Cover image for: Driving Change
Badge from the American Nurses Credentialing Center showing that Ausmed is an accredited provider with distinction

The Ausmed Education Learning Centre is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

Provider Number PO342.

CPD1h 5m of CPD
Total Rating(s)47
First Published
Updated19 June 2018
Expires 23 November 2020
Recorded InMelbourne, Australia

Course Overview

This Course will break down for you in a few easy steps how to drive change in your workplace, regardless of size, and show you some practical examples of how others have done this.

  • Who is John Kotter?
  • The steps in Kotter’s 8-step model
  • Simple examples of the steps in practice

Health professionals are fundamental in identifying the need for change, but often they have not been equipped with the skills to drive the continuous quality improvement process.

However, patient outcomes can be significantly improved when change champions are identified and improved standards can be set.

Much research is available as to why change fails, but there is also evidence to show that change can be created and sustained if an effective and simple model is followed.


The purpose of this Course is to enhance knowledge of change management theory and strategies to drive change within your organisation to ensure processes are enhanced, and as a result, patient outcomes are improved.

Learning Outcomes
  • Health service organisations will have a measurable improvement in healthcare provision due to changes in processes and monitoring
Target Audience

This Course is particularly relevant to registered nurses, including nurse educators, and other health professionals wishing to drive change in their workplace, but who are unsure where to start.


No conflict of interest exists for anyone in the position to control content for this activity. Wherever possible, generic or non-proprietary names of medications or products have been used.


Portrait of Anne Heath
Anne Heath

Dr Anne Heath is a Lecturer at the University of Tasmania in the School of Nursing (College of Health and Medicine), and in the University College. She was formerly the Executive Director of Education for NOFASD Australia, travelling nationally to deliver FASD training to organisations, parents/carers, and the community. She continues her involvement with NOFASD Australia through membership on their Board of Management and has an extensive background in community services (disability, drug and alcohol, youth work, mental health, and homelessness). Her teaching specialities are applied health and community support, developmental psychology, human resource management, project management, and quality improvement. Anne currently enjoys lecturing and consulting in a range of capacities, and is passionate about raising awareness of FASD at every opportunity. Particularly focussing on articulating the importance of early diagnosis to ensure those who will live with FASD receive timely support to enable a better quality of life. See Educator Profile

CPD1h 5m of CPD
Total Rating(s)47
First Published
Updated19 June 2018
Expires 23 November 2020
Recorded InMelbourne, Australia
Evidence-Based Practice
Healthcare Reform
Professional Issues
Learning Tools
Content Integrity

Learner Reviews

47 Total Rating(s)
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Rebecca Henare
26 Mar 2020

Very informative.

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Rebecca Runciman
11 Feb 2020

Reinforced the extensive process change can be in Healthcare. Overall, good course.

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Lisa Harper
16 Jan 2020


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Natalia Rojas
08 Dec 2019

Highly recommend it.

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Shauna BYRNE
27 Nov 2019

this assists the learner to understand management of change

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Lesley Edge
10 Nov 2019

A good resource.

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Glenda Goodwin
09 Nov 2019

Only evidence based information used

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Nicola Ryan
23 Sep 2019

Excellent resource. Easy to follow and interactive which was good.

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Angela Tomaras
31 Aug 2019

Great to put into the leadership toolkit.

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Breanna Batham
12 Aug 2019

excellent delivery. Informative.