Collaboration and Communication

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The Ausmed Education Learning Centre is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

Provider Number PO342.

CPD50m of CPD
First Published
Updated03 December 2017
Expires 16 August 2019
Recorded InMelbourne, Australia

Course Overview

This Course explains the role that collaboration amongst disciplines working in healthcare can play in producing positive patient outcomes and explores strategies to enable effective collaboration amongst these disciplines.

  • The benefits of collaboration
  • The principles of good communication
  • Negotiation and conflict

It is recognised that when inter-professional members of the healthcare team identify their different roles and focus on the best interests of the patient, they can provide collaborative, person-centred care, resulting in significant and real benefits for the person, for those providing care, and the healthcare system as a whole.

If healthcare professionals are unable to collaborate, it can ultimately lead to a breakdown in the provision of effective healthcare. At the very heart of this collaborative process is the nurse, and for collaboration to be efficient and effective, it is critical to understand the nature of collaboration itself, how it can be facilitated and the principles of good communication.


The purpose of this Course is to encourage learners to be more aware of the necessity of efficient collaboration amongst the healthcare disciplines in order to achieve positive outcomes for those in their care.

Learning Outcomes
  • Describe the benefits of collaboration amongst the healthcare disciplines
  • Describe the factors that result in effective collaboration
  • Identify the key elements of good communication between peers and other disciplines
Target Audience

This Course is designed for any registered nurse or other health professionals including those working in management positions.


No conflict of interest exists for anyone in the position to control content for this activity. Wherever possible, generic or non-proprietary names of medications or products have been used.

CPD50m of CPD
First Published
Updated03 December 2017
16 August 2019
Recorded InMelbourne, Australia
Learning Tools
Professional Development
Professional Issues
Professional Practice Issues
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