Customer Service When it's a Busy Day

CPDTime.
25m
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Cover image for lecture: Customer Service When it's a Busy Day

Lecture Overview

On a busy day, time can fly by and some tasks invariably fall by the wayside. Customer service is often one of the first things to take a back seat, but it shouldn't have to be. In this presentation, Sean Smith draws on his wealth of experience in healthcare management to offer some reliable ways you can continue to improve your health service even when your team feels under the pump. A must-watch for all public-facing healthcare staff.
Details
CPD25m of CPD
First Published16 May 2021
Updated16 May 2021
Expires
16 May 2024
Learning Tools
Topics
Aged Care
Burnout
Communication
Leadership
Management