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Cover image for lecture: Quick Chats: Dealing with Blockers in the Workplace

Lecture Overview

In this Ausmed Quick Chat, professional development specialist, Donna Wright, and Ausmed CEO, Cynthea Wellings, discuss dealing with blockers in the workplace. Often in healthcare, there are negative situations, bullying and toxic environments that healthcare professionals have to manage effectively. Watch this quick chat now to hear Donna's quick tips for negative situations in the workplace.


Portrait of Donna Wright
Donna Wright

Ms. Wright is a professional development specialist with Creative Healthcare Management in Minneapolis, MN. Donna has worked with many health care organizations to help them create meaningful, effective programs that support staff development and competency assessment for all departments. She is the author of the book, The Ultimate Guide to Competency Assessment in Healthcare – which has been translated into Japanese, and is being used throughout Japan. Her most recent publication is The Competency Assessment Field Guide. She is also one of the co-authors of the national award winning book, Relationship-based care: A model for transforming practice. Donna received her Masters Degree in nursing education from the University of Minnesota. She has worked in both staff and leadership roles. Her experiences have taken her to a variety of health care settings including rural Africa. Donna is a member and past president of the Association for Nursing Professional Development and is a recipient of their “Promoting Excellence in Consultation” award. Donna is known for her energy and refreshing approach to education and learning. See Educator Profile


22 Total Rating(s)
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Anna Bagus
30 Mar 2020


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Judy Berry
25 Mar 2020

Really engaging. Valuable information. Easy to watch and listen to. Thank you.

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Amanda Morrison
24 Mar 2020

very good

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Dallas Coutts
20 Mar 2020

Lovely poppy and encouraging presentation. improvement to sound quality would be great.

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Tim Dorey
19 Mar 2020

Fantastic, thank you.

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Dalya Holowinski
17 Mar 2020

great quick update and information

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Saskia Stomps
15 Mar 2020

This online learning covered the topics of management, educator resources, bullying and leadership. It reinforced existing knowledge, and can help me better collaborate with my team. I do not foresee any barriers getting in the way of applying this. I am likely to make changes to my practice as a result of this learning and I intend to be more assertive when there is negativity coming from a staff member in an effort to stop the negativity and clarify what is going on for that person. Validating and articulating what is going on and the direction we are going to allow the team/group to move forward in a positive manner.

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melissa smith
11 Mar 2020


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louise ann mackie
07 Mar 2020

helpful honest resource.

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Joceline Balansag
04 Mar 2020