Free Hand Hygiene Module

To ensure all health professionals are best prepared to contain the spread of coronavirus, we at Ausmed have made our Hand Hygiene Module free. We invite you to undertake this 40 minute module.

Cover image for lecture: Listening to What Your Patient is (and Isn't) Saying

Lecture Overview

Sometimes, listening can mean more than hearing what a person is saying out loud. Being a good listener is a core component of any communication with a patient, family member, colleague or friend. It is a skill that requires perception and patience, though like any other skill, it can be learnt. Find out how in this engaging presentation by Dr Karen-Ann Clarke.


Portrait of Karen-Ann Clarke
Karen-Ann Clarke

Dr Karen-Ann Clarke is a registered nurse and a specialised mental health nurse with 30 years’ experience of working with individuals and families impacted by the experience of mental illness. Using a feminist narrative methodology, her PhD research explored the way that women diagnosed with depression made decisions and meanings about receiving electroconvulsive therapy. As a lecturer in nursing at USC, Karen-Ann is responsible for the coordination of mental health curricula across multiple undergraduate and postgraduate programs. Teaching in excess of 900 undergraduate students each year, she is passionate about the value that immersive mental health simulation can bring to student’s learning and clinical skills and the way that it can safely bring to life theoretical concepts related to mental healthcare. Karen-Ann currently supervises a number of honours, masters and PhD students and is part of numerous research projects, involving visualisation and simulation, mental illness, suicide prevention and the inclusion of people with lived experience of mental illness into the teaching and learning space. See Educator Profile


26 Total Rating(s)
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Sara Shute
22 Jul 2019

Engaging, relevant thought provoking, clear speech

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Harry Grisdale
10 Jun 2019

It was very interesting to listen to and I found it very informational

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Deborah Stacey
18 Nov 2018

Thought provoking

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Rachael Braun
27 Sep 2018


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Mechele Allen
25 May 2018

Easy to listen to very engaging

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Sallianne Reed
16 May 2018

excellent speaker and necessary for all nurses and medical staff

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Kate Ayling
25 Apr 2018

Relatable presenter and practical advice.

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Amanda Kennedy
24 Apr 2018

Good lecture. Interesting

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Devika Nandanimala
19 Apr 2018

Very interesting

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Rebecca gretschmal
12 Apr 2018

Very useful in my line of work