Workplace Incivility: Not Taking it Personally

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1h 13m
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Cover image for lecture: Workplace Incivility: Not Taking it Personally

Lecture Overview

Too often, people in healthcare workplaces are having negative experiences as a result of staff incivility. It is clearly destructive to the aims we are trying to achieve. This session with Sean Smith teaches that by establishing and maintaining clear personal boundaries, we can learn to manage these behaviours and come away feeling better about the work we do.
Details
CPD1h 13m of CPD
First Published13 March 2019
Updated13 March 2019
Expires
07 November 2021
Learning Tools
Topics
Management
Leadership
Teamwork
Bullying
Professional Issues