23 - 25 Jun 2021

Nurse Management Challenges: CPD Conference - Adelaide 2021

11h 30m
QRC: 4111
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Why Attend

Build your knowledge and confidence on how to manage staff in your organisation. Find out how to manage disagreement and get the job done in the most harmonious way possible. Topics include:

  • Power and influence
  • Gaslighting in the workplace
  • Identifying drug diversion
  • Interprofessional harmony and effectiveness
  • Innovating in the way you manage
Make sure you attend this popular event! Book now!


8:30 Registration for Day One


Welcome and Introduction


From Good to Great: What Great Nurse Managers Need to Know

Workplaces are fluid and evolving. Uncertainty is everywhere and staying ahead of the prevailing tides can be exhausting yet also invigorating. This session looks at:

  • How to avoid getting stuck in outdated mindsets and modes of operating
  • Understanding key trends that are reforming the nature of nurses’ work
  • Are you going into death by tradition or are you spotting new opportunities?
  • What skills will a great nurse manager need in the future?

Graded Assertiveness: The PACE Model

Communicating during critical events can be difficult, but there are some ways that information can be communicated systematically and clearly. This session will explore one form of graded assertiveness, and includes:

  • How can graded assertiveness be effective in critical situations?
  • What is the PACE model and how does it work?
  • How can we empower nurses to utilise this form of communication?
11:00 Morning Tea


Drug Diversion in the Workplace

Opioids and other prescription medicines, including benzodiazepines, are tightly regulated by various Acts, including the Drugs, Poisons and Controlled Substances Act 1981. Legislative controls surrounding these controlled substances set strict legal requirements for the possession, prescribing, supplying and storing of these substances. Despite these controls, drug diversion in healthcare settings, such as hospitals, still occurs. This session offers a potent reminder of your legal and professional duties surrounding drugs of dependence. It includes:

  • What is a scheduled medicine?
  • Which medicines fall under schedule 8, 4, 3 and 2 of the Poisons Standard?
  • By law, how should schedule 11 drugs of dependence be checked and administered?
  • What are the most common medicines diverted from the workplace?
  • What would make you suspect a nurse, doctor, pharmacist or other health professional is diverting drugs?
  • What are your legal responsibilities in this situation?
Dr Jill Beattie

From Coworker to Manager: Navigating Changes in Your Work Relationships

When you enter a nursing leadership position, it is new territory for all aspects, including your relationship with your former peers. This session will include:

  • Practical tips for dealing with what is expected from you as a nurse manager
  • How to acknowledge the transition from peer to manager
  • Why your relationship with your former peers will not stay the same, and why it shouldn’t
1:00 Lunch and Networking


Staff Splitting: A Fast Road to Conflict?

Staff splitting can occur in any workplace setting. Whatever the reason and whoever is involved, staff need to be aware of its highly divisive and disruptive consequences. This session looks at this destructive behaviour and includes:

  • What is staff splitting and how does it occur?
  • Why do staff splitters generally have ‘high conflict’ personalities
  • How do you scrutinise your behaviour in this regard?
  • How can you armour yourself against this highly contagious and deeply divisive problem?
3:00 Afternoon Tea


Playing with Fire: Gaslighting at Work

Involving manipulation and deceit, gaslighting is more than plain and simple bullying since the affected person may end up questioning their sanity. This session will focus on an increasingly popular concept. It includes:

  • What are the signs of gaslighting?
  • Why is gaslighting different from bullying?
  • What are the ways that we can deal with gaslighting?
  • How can we support someone who has been subjected to gaslighting?
4:30 Close of Day One of Conference

9:00 Commencement of Day Two


What is Leadership?

The concepts of leadership and management are intertwined but do not mean the same thing. This session will discuss leadership and includes:

  • What is leadership
  • Types of leadership styles
  • Differences between leadership and management
Rosalie Coppin

Managing Budgets in a Changing World

The managers most likely to succeed in today's environment are those who have some financial business acumen. Budgeting is not just about making do with less but also about managing day-to-day expenses, keeping costs within budget and confirming healthy outcomes. This session discusses:

  • If I fail to plan am I planning to fail?
  • How can you recognise when the budget is out of control?
  • What is the best way to understand budgets?
10:45 Morning Tea


Emotional Intelligence

Emotional intelligence is a popular concept in psychology, but it is also an essential part of leadership. This session will discuss the following:

  • What is emotional intelligence (EQ)?
  • How are EQ and leadership linked?
  • How can leaders develop EQ?
12:15 Lunch and Networking


Many Hands Make Light Work - Motivating and Empowering Others

Have you ever wondered why some units have highly engaged staff and others don’t? This session looks at leadership behaviour and how it can positively impact motivation within your team. This session includes:

  • Building motivation within your team
  • How great nurse managers engage others
  • The importance of creating an environment of genuine connectedness
  • The art of giving people the tools they need to succeed, then getting out of their way to let them blossom
Dr Linda Starr

Litigation and Nurse Managers

Managers play a key role in risk mitigation. This role can extend from ensuring that the floors are dry to pressure injury prevention and life-saving measures. This session includes:

  • Why are nurse managers so critical in mitigating risk?
  • What happens when litigation looms?
  • How can we manage events to prevent litigation?
3:15 Afternoon Tea

Dr Linda Starr

Speak Up for Patient Safety

Sometimes, healthcare professionals feel that they do not have the right to express their opinions on things they see in the medical field, which may result in patient harm. This session will look at the importance of speaking up for patient safety, and will discuss:

  • Why is it important to empower all healthcare workers to speak up?
  • What are the difficulties in empowering healthcare professionals to speak up?
  • How can we change a culture of underreporting possible breaches to patient safety?
4:30 Close of Conference and Evaluations


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To Be Determined

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Linda Starr

Dr Linda Starr has undergraduate and postgraduate qualifications in general, mental health nursing, law, education and a PhD in legal issues in elder abuse. Linda has extensive experience as an RN in metropolitan and rural locations, in general nursing, mental health, forensic health, aged care and management. She has held senior positions in academia, including the dean of the School of Nursing and Midwifery. Linda has publications in health law and forensic health issues. Linda is an associate professor in the College of Nursing and Health Sciences at Flinders University and a consultant educator in health law and ethics for nurses, midwives and carers. She is chair of the SA Board of Nursing and Midwifery, fellow of the College of Nursing Australia, foundation president of the Australian Forensic Nurses Association, member on the School of Health Academic Advisory Board for Open Colleges and the international member on the Editorial Board for the Journal of Forensic Nursing.

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Rosalie Coppin

Dr Rosie Coppin worked as an executive in the banking and finance industry for many years before establishing her own business in career and executive coaching and counselling. Five years ago, she moved to academia to undertake a PhD and has taught numerous human resource subjects during that time. She also teaches coaching for the Life Coaching Institute. Her research interests focus on mentoring, coaching, leadership, and career development in organisations. Rosie is a member of the Australian Counselling Association, the Career Development Association of Australia, the International Mentoring Association, and the Harvard Institute of Coaching. She has recently completed her PhD on mentoring in the workplace and is the first author on two publications that appeared in the Australian Journal of Career Development and in the Qualitative Research in Organizations and Management.

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Jill Beattie

Dr Jill Beattie is a senior research fellow at Monash University, Victoria. Jill is also a mindfulness-based emotional fitness consultant in her performance enhancement consultancy, providing education and consultancy services for organisations and groups, including health services staff, pregnant women and partners of defence force personnel. Individual services are also provided for people with stress, trauma, anxiety and depression. Jill has a background and qualifications in nursing, midwifery, education, management, research and clinical practice. In addition to mindfulness-based experiential learning and practice, Jill’s most recent area of research and teaching has been in workplace violence and aggression and emotional trauma.

Need for Program

There is considerable evidence that supports skilled nurse management as being fundamental to the provision of effective, high-quality and safe patient care and outcomes. However, the growing complexity of the health workplace has the potential to increase the strain on nurse managers who are expected to control units when faced with a range of challenges. If patient care is to be optimised, then those who carry these responsibilities must be able to manage teams effectively and identify potential problems before they escalate.

Purpose of Program

This conference provides nurse managers with practical evidenced strategies to deal with day-to-day challenges and improve teamwork and patient outcomes.

Your learning outcomes

  • Identify the main challenges in managing teams in a dynamic healthcare environment in order to create a harmonious and effective workplace
  • Reflect on your current work environment to identify the main areas that impact on patient care and how these can be improved
  • Improve team interactions by proactively managing challenging hotspots, resulting in less negative incidents
  • Deal incisively with aberrant staff behaviour in a professional and timely manner
23 - 25 Jun 2021

Nurse Management Challenges: CPD Conference - Adelaide 2021

11h 30m
QRC: 4111
The Lakes Resort Hotel Adelaide
West Lakes, SA, 5021
Price: $629.00