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2-Day Management and Leadership Skills Update for Associate Nurse Unit Managers, Acting / Relieving NUMs and Team Leaders
Attend this highly evaluated, two-day seminar if you regularly act as an ANUM or if you are occasionally required to act as a NUM. This practical seminar offers an opportunity to gain formal CPD, network with other ANUMs, and reflect on your current position. Take time out to build new skills and learn about:
ANUMs play a central role in improving the clinical outcomes of a ward or unit. ANUMs not only support nurse unit managers with administrative, clinical, governance and managerial workload but are clinical leaders, facilitators, and role models for other staff. There is an ongoing need for ANUMs to gain relevant, practical, and evidenced-based formal education relevant to their role. Attending this event will help foster personal and professional growth through the review of key skills for good and effective, trouble-free management.
The purpose of this two-day seminar is to provide formal CPD to nurses who regularly act as an ANUM or who are occasionally required to act in nurse unit management positions.
8:30am - Registration and Refreshments
Do you know the difference between leadership and management skills? Why does this matter? This introductory session will consider why effective leadership is crucial to best practice clinical outcomes when working in the ANUM role. Topics include:
In this short session, we will discuss a range of examples of good leadership for ANUMs. In particular, it will address how collaborative work can lead to enhanced job satisfaction and improved patient outcomes. It includes:
10:30am - Morning Tea
A key to good management is the genuine motivation of staff. Another is the ability to make the necessary changes to work practices when required, without encountering staff resistance to new ideas or passive aggression. Find out how you can build on your leadership skills to be a better manager and to affect the outcomes you are required to achieve.
Role clarity is essential for you as an ANUM and the staff you manage. It is important that the staff clearly understand what their role is and what is expected of them in this role. Too often, job descriptions become outdated and job vagueness leads to lack of accountability and unsatisfactory staff performance. Topics include:
1:00pm - Lunch and Networking
This session explores why staff like working for managers that demonstrate emotional intelligence. It demonstrates what emotional intelligence really is and how self-awareness forms the foundations of your ability to manage and to lead. It includes:
3:00pm - Afternoon Tea
This final session of day one gives you an opportunity to relate aspects of emotional intelligence to your own work situations. Find out how you could improve your decision-making by tapping into your own emotional intelligence. It looks at:
4:30pm - Close of Day One of Seminar
9:00am - Commencement of Day Two
Some people believe that the best way to improve behaviour is in real time. This means performance reviews that may only occur once a year are ineffective because they are not addressing problems as they occur, and because they are retro-spective.This session looks at the best ways to assist staff to perform at their highest level and reviews how performance can genuinely be improved. It includes:
10:30am - Morning Tea
ANUMs are clinical leaders, facilitators, and role models for other staff. Following on from the previous session we will now look at the importance of the ANUM role in coaching and mentoring other staff. This session includes:
12:30pm - Lunch and Networking
Occasionally, situations arise that mean you will need to remove yourself and a staff member to a quiet area for the purpose of exploring a problem situation and counselling. This session explains what you can do in such circumstances and what you shouldn’t do. It includes reflections on communication styles and explores:
3:00pm - Afternoon Tea and Coffee
You may find that you enjoy your elevated role and are ready to take it further. You may be rewarded by promotion. However, this may not be for you. This final session will look at what would be expected of you in such a role and how you can prepare for the challenge. It will also discuss the types of people who are and who are not suited to management positions, to assist you to make an informed decision about whether management will suit you in the long term. It explores:
4:30pm - Close of Seminar and Evaluations
Jane Stanfield is a health service improvement coach. She comes with 30 years’ experience in healthcare, half as a clinician and half in health administration, support and coaching. Having had a brush with burnout herself and several close family members receiving healthcare, her focus is on bringing compassion back to healthcare for all involved. Her current use of neuroscience and mindfulness at work enables healthcare providers to work with their own mind, emotions and behaviour to influence their culture in a way that will energise and motivate them as they manage the safety and reliability of their care and its focus on the patient—whilst caring for themselves. Jane is currently coaching several nurse leaders and runs workshops on leadership, shaping cultures, wellbeing, and communication and patient safety (CAPS). Her most recent professional development personally is in LEAN thinking – reducing waste and improving flow in healthcare….because waste is disrespectful to people!