21 - 23 Jul 2021

ANUMs Seminar

10h 45m
QRC: 4116
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Why Attend

Attend this highly evaluated, two-day seminar if you regularly act as an ANUM or if you are occasionally required to act as a NUM. This practical seminar offers an opportunity to gain formal CPD, network with other ANUMs, and reflect on your current position. Take time out to build new skills and learn about:

  • Key prerequisites for effective, trouble-free management
  • The value of personal integrity
  • How to positively influence other staff
  • Tips for incorporating mentorship into your role
  • Motivating staff, communication skills refresher, and much, much more…


8:30am - Registration and Refreshments


Welcome, Voicing Your Concerns and What You Need Right Now

Taking a look at why you are here. Connecting with other ANUMs and sharing your concerns. This introductory session will provide an opportunity for you as a group, to share what you need right now from attending this seminar


Frontline Realities for ANUMs

Do you know the difference between leadership and management? Why does this matter? This introductory session will consider why effective leadership is crucial to best practice clinical outcomes when working in the ANUM role. Topics include:

  • What is the difference between leadership and management?
  • Why does an ANUM position require both management and leadership skills?
  • How do you integrate leadership skills and clinical realities?
  • How to fit it all in within the working day

10:30am - Morning Tea


Practical Management Skills in Action – Avoiding Role Confusion

It is important for ANUMs to clearly understand what their role is and what is expected of them within the organisation. Clarifying your role as an ANUM can lead to reduced conflict, enhanced job satisfaction and improved patient outcomes. For this session it would be helpful for you to bring a copy of your Job and Person Specification to work with, because ANUM roles vary between different organisations. Topics include:

  • What is the role of an ANUM?
  • What is your role within your organisation?
  • How has it changed?


Leadership Skills in Action – Conscious and Collaborative Leadership

In this session you will discuss a range of examples of leadership for ANUMs: the good, the bad, and the ugly. Includes:

  • Discussion of what ‘good’ or conscious and collaborative leadership looks like
  • What ‘reactive’ leadership looks like
  • What ‘toxic’ leadership looks like
  • Why do your underlying values matter so much when you are in a leadership position?

12:30pm - Lunch and Networking


Practical Management Skills in Action - ANUMs Managing with Emotional Intelligence

This session explores why staff like working with managers that demonstrate emotional intelligence. Topics include:

  • How does emotional intelligence (EI) and social intelligence (SI) differ from IQ (intelligence quotient) and why does this matter?
  • The importance of determining your own level of EI and the implications of working with people with a high degree of EI
  • How does this approach improve your communication, management effectiveness, and clinical outcomes?


The Relationship Between Workplace Stress and Performance in the ANUM Role

This interesting session will look at the vexatious issue of stress in the workplace, including the body’s normal defense response. It will examine how stress manifests and at what stage it becomes a concern. It will then look at the correlation between high stress and risk of incidents in the workplace. Includes:

  • How to identify when you and your colleagues are experiencing extreme stress
  • How to rapidly reduce stress in yourself and colleagues
  • How to create a culture of calm in your workplace

2:30pm - Afternoon Tea


Action Plan for Enhancing and Applying Emotional Intelligence to Your Work

This session will explore the 'how' of developing your emotional intelligence and includes:

  • Exploration of the relationship between emotional intelligence and mindfulness
  • Exploration of what controls our actions and behaviours in the workplace
  • What causes a team to be responsive and considered in all that it does?

4:15pm - Close of Day One of Seminar

9:00am - Commencement of Day Two


Insights from Day One

This short session gives participants an opportunity to reflect upon, clarify, and share any insights gained from day one.


Practical Management Skills in Action – Staff Engagement and Change

A key to good management is the genuine engagement of staff. Another is the ability to make the necessary changes to work practices when required, particularly when you encounter staff resistance to new ideas or passive aggression. Find out how you can build on your leadership skills to be a better manager and achieve your required outcomes. Developing a genuine team approach is essential to bringing about a smoother transition and change in the workplace. Includes:

  • Why is strategy such an important management tool?
  • Discover easy methods for introducing rapid change in the workplace
  • Explore how to improve staff engagement and commitment
  • Identify change management and quality improvement systems often used in health care organisations
  • How ANUMs can demonstrate leadership qualities which positively influence staff and delivery of safe and high quality care

10:30am - Morning Tea


Thriving at Work – Monitoring, Reviewing and Improving Individual Staff Performance to Achieve Safe, High Quality Care

This session looks at the importance of the ANUM role in ongoing coaching and mentoring staff to ensure safe, high quality care. One of the roles for most ANUMs is that of collaboratively monitoring, reviewing, assessing and managing staff performance. This also includes giving feedback to staff when care delivery or team communication is unsafe or inappropriate. We will look at:

  • Why many managers and staff do not like performance monitoring and review
  • The ANUM/Team Leader as the ‘method’: using Emotional intelligence skills to give and receive feedback
  • The traditional method versus the desired performance approach
  • When might staff benefit from counselling?
  • How involved should you be in personal problems?

12:30pm - Lunch and Networking


Thriving at Work – The ANUMs Role in Managing Incivility

Incivility in the workplace takes many forms and is difficult to specifically identify. Incivility also impacts on staff physical and emotional wellbeing and influences their ability to provide patient care. An individual staff member’s actions may have a devastating impact at work. This session provides an opportunity for discussion and application of emotional intelligence. Topics covered include:

  • The different types of incivility
  • What behaviours constitute incivility?
  • The ANUM role in education about incivility
  • The ANUM role in addressing incivility
  • Respectful conversations

2:30pm - Afternoon Tea and Coffee


The Future Role of ANUMs

This final session will provide participants with an opportunity to discuss the changing role of ANUMs, what the vision for the future might be and what their own future might be. Includes:

  • Who you need to work with to review the ANUM role?
  • Is the NUM role for you?

4:15pm - Close of Seminar and Evaluations


educator avatar

Jill Beattie

Dr Jill Beattie is a senior research fellow at Monash University, Victoria. Jill is also a mindfulness-based emotional fitness consultant in her performance enhancement consultancy, providing education and consultancy services for organisations and groups, including health services staff, pregnant women and partners of defence force personnel. Individual services are also provided for people with stress, trauma, anxiety and depression. Jill has a background and qualifications in nursing, midwifery, education, management, research and clinical practice. In addition to mindfulness-based experiential learning and practice, Jill’s most recent area of research and teaching has been in workplace violence and aggression and emotional trauma.

Need for Program

ANUMs play a central role in improving the clinical outcomes of a ward or unit. ANUMs not only support nurse unit managers with administrative, clinical, governance and managerial workload but are clinical leaders, facilitators, and role models for other staff. However, management knowledge and skills are needed for these positions.

Purpose of Program

This two-day seminar will assist nurses in the position of ANUM (or similar) to know how to effectively manage units in their workplace.

Your learning outcomes

  • Use the reflection on your personal management skills to advance your ability to manage others within six months
  • Align your management skills and delegation to others to ensure teamwork meets patient needs
  • Deal with conflict in an emotionally mature, respectful and fair manner
  • Create an engaging workplace that encourages personal development and application of new ideas
21 - 23 Jul 2021

ANUMs Seminar

10h 45m
QRC: 4116
Best Western Hobart
Hobart, TAS, 7000
Price: $559.00