Missed Care: A Shocking Tale of Neglect

Cover image for: Missed Care: A Shocking Tale of Neglect

Lecture Overview

In October 2019, the Royal Commission into Aged Care Quality and Safety released their Interim Report, entitled 'Neglect'. 'The neglect that we have found in this Royal Commission ... [describes] a sad and shocking system that diminishes Australia as a nation', an accompanying media release said. A year on, aged care consultant Rilla Roberts presents on some of the Royal Commission's initial findings, highlighting this neglect and missed comprehensive care, in an effort to understand where the system failed and what can be done to improve care practices around the country.


educator profile image
Rilla Roberts View profile
Rilla Roberts is a consultant in aged care specialising in dementia-specific care and improving service quality. She has over 20 years experience in the aged care sector as a nurse educator, staff development officer, accreditation coordinator and aged care assessor and manager, and is a Fellow of the Australian College of Nursing. Rilla brings her expertise in clinical care services, health and risk management, quality monitoring and ethics to all of her roles.
CPD time40m
First Published06 December 2020
Updated05 December 2020
27 February 2025
Learning Tools
Aged Care
Residential Aged Care