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This module will help you explore current thinking and policy relating to aggressive behaviours at work. It will also look at how those behaviours can be minimised and addressed. The module is designed for new and continuing employees in all health settings including community services.

Content

6 Video Units • 10 Questions

Pre-reflection

1 Question

Introduction

2 Questions

Causes of Aggression in the Workplace: Patients and Relatives

1 Question

Causes of Aggression in the Workplace: Staff

1 Question

Passive Aggression

2 Questions

Minimising Aggressive Behaviours in Patients

2 Questions

Conclusion

Post-reflection

1 Question

What you'll learn:

Describe a range of aggressive behaviours.

Recognise passive aggression.

Identify how aggressive behaviours impact on you and on your workplace.

Know the actions to take if aggressive behaviours occur in your workplace.

Topics

Meet your educator

Andrew Crowther

Associate Head of School

Content Integrity

Ausmed strives for the highest level of content integrity and accuracy in our educational resources.

Timeline

This resource will be updated or unpublished after the due for review date.

Last updated08 Mar 2024

Published01 Sep 2019

Due for review29 Sep 2025

Disclaimer

Usage

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Disclosure

Anyone involved in the creation of Ausmed content declare that they have no conflicts of interest. Generic or non-proprietary names of medications or products have been used where possible.