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ANCC Accreditation Ausmed Education Learning Centre is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
The standards developed by the ANCC are the highest and most rigorous in the world, and this accreditation means that you can be sure that all nursing education available through The Learning Centre meets or exceeds these high standards. Ausmed Education's provider number is P0342. Learn more about ANCC accreditation.

Management and Leadership

Managing Relatives' Concerns



This Video Learning Activity (VLA) describes common concerns expressed by the relatives of individuals accessing healthcare services. Strategies for how to manage these concerns are explored.

 

Topics include:

  • Common concerns expressed by relatives
  • Factors that can heighten relatives' concerns
  • Strategies for managing relatives' concerns

 

Target audience:

This VLA will be of interest to all nurses and midwives, especially nurse and midwife managers and leaders in addressing relatives' concerns.






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video activity

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evaluation



Management and Leadership

Counselling Your Staff



This Video Learning Activity (VLA) describes the complex nature of staff counselling. It provides an update on strategies to establish an effective counselling relationship.

 

Topics include:

  • The complexity of staff counselling
  • Confidentiality
  • Skills for effective staff counselling

 

Target audience:

This VLA will be of interest to all nurses and midwives involved in counselling staff in all areas of professional practice.






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video activity

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evaluation


Management and Leadership

Dealing With Unhelpful Staff Behaviour



This Video Learning Activity (VLA) explores the nature of unhelpful staff behaviours as it occurs in the healthcare setting and examines why this behaviour may arise. Strategies for the nurse or midwife manager to effectively deal with unhelpful behaviour are also identified.

 

Topics include:

  • Defining unhelpful staff behaviour in the healthcare context
  • Types of unhelpful staff behaviour
  • Strategies for dealing with unhelpful behaviour
  • Leadership modelling
  • Emotional Intelligence

 

Target audience:

This VLA will be of interest to all nurses and midwives, particularly those in leadership and management positions.






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video activity

quiz

evaluation