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Making Meetings Work




Meetings are critical elements in the management of health-care facilities but for a busy nurse manager they can be a liability if not managed well. These gatherings can be held in various settings and be formal or informal; however, if they are to create value for the organisation, meetings must have key elements and outcomes of defining issues of importance, resolving problems and making decisions.

Because the nurse manager spends a great deal of time in meetings, this chapter contains practical advice about these key elements, and presents practical information on how to achieve desired outcomes in managing meetings. Whether the nurse manager is a participant or a facilitator, knowledge of these key elements will assist in utilising meeting time wisely and in improving the nurse manager’s ability to manage his or her role with confidence.


Contents include

  • Meeting considerations
  • Planning elements
  • Keeping order
  • Effective environment
  • Chairing and facilitating a meeting
  • Handling difficult participants
  • Closing the meeting
  • Follow-up action between meetings
  • Evaluation
  • Conference-call meeting
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Author / Editor Biographies

Sheila Allen, who lives and practises in the USA, is a registered nurse and holds a degree in the science of nursing. She is a member of the Association of periOperative Registered Nurses (AORN), and has spoken at seminars and meetings in the USA and internationally on perioperative clinical nursing, legislative issues, bioterrorism and professionalism. Sheila has had numerous articles published in the AORN Journal on clinical, motivational and organisational issues, and was editor of the publication in 2003. Currently serving as secretary for the International Federation of Perioperative Nurs...

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