Making Meetings Work
Meetings are critical elements in the management of health-care facilities but for a busy nurse manager they can be a liability if not managed well. These gatherings can be held in various settings and be formal or informal; however, if they are to create value for the organisation, meetings must have key elements and outcomes of defining issues of importance, resolving problems and making decisions.
Because the nurse manager spends a great deal of time in meetings, this chapter contains practical advice about these key elements, and presents practical information on how to achieve desired outcomes in managing meetings. Whether the nurse manager is a participant or a facilitator, knowledge of these key elements will assist in utilising meeting time wisely and in improving the nurse manager’s ability to manage his or her role with confidence.
- Meeting considerations
- Planning elements
- Keeping order
- Effective environment
- Chairing and facilitating a meeting
- Handling difficult participants
- Closing the meeting
- Follow-up action between meetings
- Conference-call meeting