Managing performance is a vital management tool if nurse managers are to inspire, motivate and lead their teams to clinical excellence. Performance management includes the evaluation of an individual'...s work practice, the review of goals, the setting of new objectives and career planning.
Dealing with Unhelpful Nurses
It is not an easy task to manage workers in health-care settings. High levels of stress caused by unsociable working hours together with the emotionally, physically and intellectually draining nature ...of clinical-care delivery contribute to ‘unhelpful’ behaviour.
Counseling Your Staff
When a staff member comes to a nurse manager for counselling, that staff member expects to take part in a confidential, professional interview through which he or she hopes to feel better and receive ...help in solving problems (Geldard & Geldard 2001). Counselling staff involves skilled intervention, confidentiality and, most importantly, the ability to help staff members find a solution to their problems. Counselling is not a pleasant chat between friends; rather, it is a structured attempt to provide help in a problem situation.
Making Meetings Work
Meetings are critical elements in the management of health-care facilities but for a busy nurse manager they can be a liability if not managed well. These gatherings can be held in various settings an...d be formal or informal; however, if they are to create value for the organisation, meetings must have key elements and outcomes of defining issues of importance, resolving problems and making decisions.
Working with Other Disciplines
Delivery of health care is a collaborative effort, and each person has a valuable contribution to make. Although many important aspects of care are not specific to any particular discipline—for exam...ple, those that involve the basic principles of positive human interaction—other aspects are determined by the specific expertise and requirements of various disciplinary or occupational groups.
Leading, Motivating, and Enthusing
A new nurse manager is often plunged into an unfamiliar leadership role, as well as having many other challenging responsibilities. They will find themselves on an acute learning curve: adapting to ne...w policies and procedures, observing occupational health-and-safety rules and becoming aware of abstract legal responsibilities.
There are many areas in contemporary nursing that involve far-reaching ethical issues—such as informed consent, substitute decision-making, effective use of health-care resources, moral distress of ...staff, and conflict between staff and patient’s family members. This chapter examines some common ethical issues that nursing managers face, the notion of a moral community and ways to combat moral distress among staff.
Working Relationships and Promotion
Becoming a nurse manager is a recognised career path for nurses. It is a demanding role that requires a wide array of professional skills and leadership qualities to effectively manage resources and p...ersonnel in a dynamic clinical environment. A nurse manager is also involved in clinical supervision and clinical governance, areas that directly affect staff morale and the quality of care provided in the clinical environment.
The Nurse Manager
The new nurse manager is handed the keys to the office, given a new name-tag and title and begins the first day on the job with a raft of ideas ready to implement. Feelings of excitement and enthusias...m, however, can very quickly dissipate because a new manager is often unprepared to face the barrage of unfamiliar day-to-day organisational problems, which have the potential to distract from their strategic vision.
eChapter End Matter
This chapter contains the index to the Ausmed chapter series Nurse Managers: A Guide to Practice - 2nd Edition. In addition to this useful reference, a glossary of key terms included in the series is ...included and a post-series test that readers may find useful to check their knowledge.
Where are the Nurses…
Marilyn Gendek is a respected authority of nursing within Australia, having had a diverse range of roles within the nursing profession. With this in mind, her chapter is a fascinating and insightful c...ommentary of the current nursing profession. More specifically, she considers the incongruent role of a 'nurse'; the negative consequences of nursing stereotypes for the improvement of the profession; the further diminishing of nursing numbers and therefore the potential degradation of working conditions. However, this chapter contrasts this with a motivational and prescient discourse about the future of nursing through the inclusion of nurses in policy and role development.
Student Nurses' Perspectives
This is a perceptive commentary into the reasons why a high school graduate chose nursing, and thereby is an invaluable resource in understanding how the youth of our contemporary society view nursing.... Also, the unique position of a career-change to nursing is explored.
A Crucial Commodity: A Filippino Perspec...tive
The worldwide shortage is expected, both currently and prospectively, to create a situation of increasing urgency. This naturally encourages a supply-demand style economics equation with relation to n...urses and their demand. However, this equation transcends borders due to the global impact of the nursing shortage. Answering the question as to 'why the world needs nurses', lawyer Andrew Fornier provides and interesting analysis of this situation. In his chapter, the reader develops an understanding as to the situation of these commodified nurses by looking to the case study of Filippino nurses. Further, he provides a sociological commentary about the current situation of these Filippino nurses in so far as they are paradoxically struggling to find work in a world with an unsatiated demand for them.
Nurse Practitioners = Emerging Roles, Te...chnology and Tension
One important aspect of 'why the world needs nurses' is looking at the contemporary and future role of nurses. That is to say, Nurse Practitioners have been a significant development in the current pr...actice and perception of the nursing profession. Not only have they provided greater efficiency within the health care system, but they have also extended the influence of nurses in recognised positions of authority. All of these topics are raised and discussed in this prescient and fascinating chapter.
Nursing Career Opportunities: A Diverse ...and Multi-skilled Profession
And so begins this chapter exploring just 'why the world needs nurses'. Interestingly, however, Diana Gier looks at the multi-faceted and diverse career opportunities for nurses or individuals with a ...nursing qualification. Looking first to clincial settings, a number of career ideas are identified; including management and administration positions, public health nursing, prison or jail nursing, nurse practitioner, and nurse educator to name but a few. In addition, more unusual nursing careers are also highlighted - such as being a 'telenurse', legal nurse consultant, sexual assault nurse examiner, military nurse, and nurse lobbyist.
Nursing and Humanity: The Unteachable Ta...lent
Whilst the difficulties inherent in mental health nursing can tend to discourage and overwhelm some nurses, the touching and sincere effects that mental health nursing provide are interestingly discus...sed in this chapter.
Mental Health Nursing: An Awesome Profes...sion
Providing an optimistic, youthful and forward-thinking perspective on the nursing profession, Pieta Shakes' perspective as to 'why the world needs nurses' is a refreshing glimpse into the view of the ...profession from people in the beating heart of it, so to speak! Additionally, the fact that Pieta works in mental health is equally significant - it appears mental health may be one of the major health care issues in the near future.
How Nursing Made Me a Better Person
The perspective of nursing as a compassionate, humanitarian occupation is interesting when coming from an English male nurse. This is because of the rareness with which this class of nurses can be fou...nd. Nevertheless, Martin Austwick provides an opinion of the nursing profession as being one engendering benevolence and kindness. To support these statements, however, he uses two anecdotes of personal patient experiences he has had. He shows how both the primary interaction and the long-lasting effects of these experiences are threads consistent throughout all nursing of inciting greater empathy and making an individual a 'better person'.
Never Too Late: Nursing at 40
Following from the requirement to gain global, distinctive perspectives on 'why the world needs nurses', this chapter provides a fascinating insight into a male, 40 year old, career-changing, Scottish... highland-dwelling, nurse. Nevertheless, this chapter explores a breadth and depth of issues surrounding the necessity and role of nurses.