The critical role that good management plays in the operational environment remains undiminished. Many managers function within extremely complex organisations, and healthcare is a cardinal example. N...urses in operational management roles are faced with competing demands and priorities that necessitate a broad range of skills and knowledge, and for the new manager in particular, meeting these demands can be a significant challenge.
Of course, the underlying principles of management remain common across industries, but the context within which they are applied can require industry-specific knowledge in order to achieve the best of outcomes. The revised and updated edition of Nurse Managers- A Guide to Practice (2nd Edition) covers these principles within the healthcare context, and has particular relevance for any nurse new to a leadership position. The content takes a practical approach and provides an overview on a number of relevant topics that will give all managers a solid foundation upon which to base their management practice. Guidance is provided on the changes that may be expected to occur when moving from a clinically focused role to one of management, and the authors emphasize the importance of inspiring staff through motivation and leadership. A range of human resource issues such as fair rostering and performance management are explored, as are the current best practice principles for essential tasks such as designing position descriptions, staff recruitment and employee retention. Since no manager can function without some financial aptitude, there is an introduction to budgeting, and core principles for the management of information are outlined. Finally, the involvement of consumers in health service delivery is also explored- including dealing effectively with complaints- and additional information is provided on managing the concerns of relatives, amongst many, many other topics.
The eBook Nurse Managers- A Guide to Practice (2nd Edition) is compatible with most eReader devices and software and is now available for members to download. Subscription also entitles members to access the full range of resources that compliment and build upon the material described within Nurse Managers- A Guide to Practice (2nd Edition), including a richly populated catalogue of Audio Lectures, Fast Facts and Video Learning Activities on the topics of management, human resources, ethics, workplace relationships and a wide range of other management issues. Both members and non-subscribers alike may also purchase a hard copy of this book of from the Ausmed Education Online Bookstore, along with hard copies of the complimentary publication Assertiveness and the Manager’s Job.