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About this Episode
We’re back! And we have lots to catch up on. Zoe, Michelle and Karen return for a wide-ranging conversation on what has been an exciting start to the year.
Karen brings a global and systems-level perspective, Michelle shares a real-world pulse check (and her phone number) and Zoe rounds out the conversation with what’s happening inside Ausmed!
A lot covered. A lot changing. Plenty more to come.
Contact the show at podcast@ausmed.com.au
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Resources:
- Read more about KV | Knowledge Verification in Ausmed Learn™
- "New software aims to cut unproductive aged care training by 40%" | The Weekly Source
- Capability Through High-Value Training Systems | KV Article by Karen
- Cynthea Wellings PhD Scholarship | ACU
- Know My Rights | Ausmed's NDIS micro-learning platform
- Learn more about generative learning experiences | Ausmed GenLX
- Read the AI event recaps and insights here | Thought Leadership
- Do The Renewal Reviewal | Campaign for Aussie Nurses
- Subscribe to our weekly newsletter | Ausmed Toolbox
- Learn more about Ausmed Perform™ | Workforce Capability System
- See what's coming up on the calendar | Ausmed Events
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Podcast Hosts
Zoe Youl
Zoe Youl is a Critical Care Registered Nurse and Head of Learning and Capability at Ausmed, with over a decade of experience in clinical governance, education, and professional development.
Zoe holds a Master’s in Nursing Management and Leadership and has contributed internationally to advancing nursing professional development, including as a peer reviewer and co-author of key standards and curricula.
Dr Karen Patterson
Dr Karen Patterson (PhD) is Ausmed's inaugural Chief Nursing Officer, leading the organisation's clinical governance and workforce capability strategies. With a distinguished career in health leadership, governance, and workforce development, she brings extensive expertise in clinical excellence, regulatory compliance, and professional development across diverse healthcare settings.
Karen firmly believes that a skilled, equipped, supported, and engaged healthcare workforce is fundamental to providing safer, more effective care with meaningful outcomes — benefiting individuals, communities, and the broader health system.
At Ausmed, she is committed to advancing nursing education, supporting providers in meeting evolving standards, and strengthening workforce capability to drive better care and healthier communities.
Michelle Wicky
Michelle Wicky is the Chief Customer Officer at Ausmed Education. Michelle's formative years were spent in the nursing sector with a focus on clinical education before transitioning into workforce capability and development.
Michelle has held senior roles in workforce capability, including upskilling clinical and non-clinical staff in both the for-profit and not-for-profit sectors. She possesses a wide range of skills in leadership development, strategic planning, capability building, education, facilitation, and project management.
An experienced educator, presenter, and facilitator, Michelle has a knack for engaging her audience and addressing their needs and desires. Known for her interactive and energetic approach, she is passionate about bringing practical applications to make your work life easier.
