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How to Handle Feedback in 10 Steps

CPDTime.
4m of CPD
Your performance at work does not only relate to you. It affects patients, clients, other staff, and the overall provision of care. Consider the giving and receiving of feedback as a tool to facilitate improvements to the quality of patient care in your workplace.

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  • CPDTime.
    4m of CPD
  • Article
  • 3 Assessment Questions

What is this article about?

Your performance at work does not only relate to you. It affects patients, clients, other staff, and the overall provision of care. Consider the giving and receiving of feedback as a tool to facilitate improvements to the quality of patient care in your workplace.

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  • 3 Assessment Questions

Document and reflect on your learning

  • CPDTime.
    4m of CPD

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Ausmed’s editorial team is committed to providing high-quality, well-researched and reputable education to our users, free of any commercial bias or conflict of interest. All education produced by Ausmed is developed in consultation with healthcare professionals and undergoes a regular rigorous review process to ensure the relevancy of all healthcare information and updates to changes in practice. If you have identified an issue with the education offered by Ausmed or wish to submit feedback to Ausmed's editorial team, please email ausmed@ausmed.com.au with your concerns.
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What do others think?

76 reviews by Ausmed Learners
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Charlotte Castro
04 Dec 2019
A very informative subject.
YB
Yvonne Baldwin
18 Jan 2021
A quick but very helpful read about how to receive feedback.
LB
Lenora Byrne-Bates
08 Nov 2019
It is good to read helpful tips like these to help me be a more effective team member by being able to discuss issues with my teammates without it turning into an argument. That way our team will be a more effective and positive team for our patients.
Portrait of sheridan mcinnes
sheridan mcinnes
04 Nov 2019
Was useful to bring back already knowledge on subjects of criticism.
KC
Kathy Clair
03 Mar 2021
Great to have these 10 helpful hints for giving and receiving feedback in a professional setting
C
Carrie
07 Feb 2021
Succinct overview of the principles of receiving feedback. Reinforced what is already known but good to refresh. Important for all staff to be mindful about reactions to feedback and how to respond appropriately.
MH
Mena heppell
28 Mar 2022
Registered Nurse
its avery informative resource dr Denise Hobson is a medical physician and geriatrician at RBWH on top of that she is a leading person in their GEDIS (geriatric emerg dept initiative services) i find the talk easy to understand and well presented very interesting and practical to all audiences the public or health professionals . the next speaker is also a very good one and will write a review later.
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