Gastroenteritis Outbreak Management In Aged Care


Published: 13 May 2024

Did you know aged care residents are particularly susceptible to gastroenteritis outbreaks?

An Australian survey of residential aged care services conducted between 2017 and 2018 found that during the previous 12 months, 30% of organisations had experienced a gastroenteritis outbreak affecting both residents and staff (AACQA 2018).

Infectious disease outbreaks in aged care often cause significant illness and distress and lead to adverse impacts on staff, resources, and residents' activities (Latta et al. 2018).

There are a variety of factors that increase the likelihood of a disease being brought into and spread around a facility, including:

  • Comorbid medical conditions among residents
  • High-density living arrangements
  • Frequent contact with visitors and staff
  • Hospital admissions and transfers from other facilities

(Latta et al. 2018)

walking aid in hospital hallway

Outbreak Management Under the Strengthened Aged Care Quality Standards

Standard 4: The Environment - Outcome 4.2: Infection prevention and control under the strengthened Aged Care Quality Standards (Action 4.2.1) requires aged care providers to establish an infection prevention and control system that includes precautions for quickly responding to suspected or confirmed infectious disease outbreaks (ACQSC 2024).

What is an Outbreak?

In order to classify as an outbreak, a disease must occur suddenly and in excess of what would typically be expected in a specific community, geographical area or season (Ward 2020).

It’s worth knowing how to define an outbreak as distinct from an epidemic or pandemic:

  • An epidemic is an outbreak that occurs over a larger geographic area. Examples include yellow fever and smallpox.
  • A pandemic is an epidemic that has spread globally, causing social disruption, economic loss and hardship - for example, COVID-19.

(Fischer 2020; ALA 2022)

What is Gastroenteritis?

Read: Gastroenteritis Symptoms, Spread and Prevention

Gastroenteritis is a condition caused by infection and inflammation of the digestive system (Better Health Channel 2021).

It’s generally a short-term illness, with symptoms commonly including abdominal cramps, diarrhoea and vomiting. Potential causes of gastroenteritis include viruses, bacteria, bacterial toxins, parasites, chemicals and some medicines (Better Health Channel 2021).

Infectious gastroenteritis spreads easily from person to person or via contaminated food or water. Infection control measures such as hand washing are particularly important in preventing the spread of gastroenteritis (Healthdirect 2023).

Recognising Gastroenteritis Outbreaks

A gastroenteritis outbreak is generally defined as two or more people (residents and/or staff members) experiencing vomiting and/or diarrhoea in the same institution within a period of 24 hours, which cannot be explained by medicines or other medical conditions (DoHA 2011; DoHHS 2019).

In the situation of a suspected outbreak, a case definition is required. This is a set of criteria used for determining what should be classified as a case (DoHA 2010).

An outbreak management team forms a case definition once an outbreak has been declared. The case definition includes the following four components:

  1. Well-defined clinical symptoms (ideally with laboratory confirmation)
  2. Information relating to time of contraction (timing of onset of symptoms)
  3. Persons affected
  4. The location where the outbreak is occurring.

(DoHA 2010)

Early recognition of an outbreak by care workers, nurses and other staff, and the implementation of outbreak control measures, are instrumental to the reduction of the spread of the disease.

Gastroenteritis outbreaks are notifiable in most Australian states and territories. Refer to your local jurisdiction for more information (DoHA 2011).

Recognition of an outbreak at an early stage creates an opportunity for the following measures to be carried out promptly:

(DoHA 2010, 2011)

Investigating an Outbreak of Gastroenteritis

Starting an investigation on a suspected outbreak of gastroenteritis involves assessing the following:

  • Time the outbreak began
  • Severity and duration of illness
  • Type of outbreak setting
  • Number of affected and unaffected people
  • Whether there is a potential foodborne source of the illness
  • Laboratory test results.

(DoHA 2010)

Commencing an investigation as soon as an outbreak is suspected is recommended (DoHA 2010).

Management of Gastroenteritis Outbreaks

Standard Precautions

The following standard precautions should always be followed in order to achieve a basic level of infection control, even if there are no confirmed or suspected cases of infectious illness within the facility:

(DoHA 2010; DoHHS 2019)

Transmission-based Precautions (Contact)

In addition to the standard precautions listed above, in the case of a gastroenteritis outbreak, contact precautions must also be followed (DoHHS 2019).

Personal protective equipment should be worn in anticipation that contact might occur with a resident’s blood or bodily fluids, mucous membranes, skin that is not completely intact or other potentially infectious material or equipment (DoHHS 2019).

Hand hygiene should be observed as it is one of the most effective infection control measures. There must be adequate access for staff, residents and visitors to hand hygiene stations. These should be well-stocked and maintained. All care staff, residents and visitors should be educated on proper hand hygiene techniques (DoHHS 2019).

person washing hands to prevent Gastroenteritis Outbreak

Environmental Cleaning and Disinfection

Norovirus is the most common cause of gastroenteritis in aged care facilities. It’s a robust organism that is capable of surviving on surfaces for up to 28 days and is highly infectious. Therefore, cleaning and disinfection are crucial in preventing the spread of gastroenteritis. During the outbreak, it’s advised that environmental cleaning occurs at least twice per day with strong disinfectant (DoHHS 2019).


Infected staff (any people working in the facility in any capacity) must be prevented from coming to work until at least 48 hours have passed since their symptoms have ceased. During an outbreak, it’s not advised for staff to move between wings/units of the facility. Ensure all staff are well-informed as to the risk of transmission (DoHHS 2019).


If possible, all residents showing signs of gastrointestinal illness should be cared for in a single room with their own ensuite facilities. Affected residents should be restricted to their rooms until at least 48 hours after their symptoms have ceased (DoHHS 2019).


Contact hazard/caution signs are to be placed outside symptomatic residents’ rooms to alert staff and visitors to the necessity of contact precautions. Visitors should also be alerted to the outbreak within the facility itself via signage (DoHHS 2019).

Preventing Outbreaks of Gastroenteritis

There are steps you can take to lower the chances of contracting gastroenteritis and/or spreading it to other residents/staff. The following can also be applied as general rules to limit the spread of infection:

(Better Health Channel 2021)

Declaring an Outbreak to Be Over

Generally, a gastroenteritis outbreak can be declared over when:

  • It has been at least 48 hours since symptoms ceased for the last case, and
  • There are no more ongoing cases, and
  • There are no new cases occurring.

(DoHHS 2019)

After this, there should be a final clean-up and disinfection of the facility (DoHHS 2019).

Staff, residents and visitors should be notified immediately when it has been officially declared that the outbreak is over.


Test Your Knowledge

Question 1 of 3

Which one of the following is NOT a step in the prevention of gastroenteritis?


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