Redefining Consumer Choice in Aged Care: Exploring the Need for an Alternative Approach

12m of CPD
The current Aged Care Quality Standards, introduced in 2019, emphasise the importance of individuals ‘living the life they choose’. How do we ensure a choice is given and that clients are not subjected to a predetermined routine that primarily benefits the operators rather than aligning with the client's preferences?

What's included in this resource?

  • CPDTime.
    12m of CPD
  • Article
  • 2 Assessment Questions
  • References

What is this article about?

The provision of choice to individuals receiving care and services often depends on the presence, time and willingness of the caregiver. While some choices are readily accommodated, there are instances where the caregiver may deny opportunities for choice based on personal factors, such as convenience or a lack of resources, for example.


Test Your Knowledge

  • 2 Assessment Questions

Further Learning

  • References

Document and reflect on your learning

  • CPDTime.
    12m of CPD

Meet the educator

educator profile image
Mark Sheldon-Stemm
Mark Sheldon-Stemm consults on research analytics, specialising in aged care. He has developed the only full consumer-directed care model for use in residential care and has a number of sites around Australia using this model. He has also developed templates for consumerddirected care (in both home care residential care) so aged care providers can meet the Aged Care Quality Standards from July 2019. Mark currently works with over 75 clients across Australia ranging from large, medium to small-sized organisations. His consultancy work includes working with care organisations to provide primary health care, public health, aged care and disabilities services in metropolitan, regional, rural and remote regions of Australia. Each of these organisations requires specialised advice that matches their circumstances and operations.
View Profile

What do others think?

48 reviews by Ausmed Learners
Sort by
Highest Rated
Lowest Rated
Most Recent
Erica Slakhorst
22 Aug 2023
Registered Nurse
Allicia Blyth
18 Aug 2023
Other Profession
Ramadhan Rungu
01 Sep 2023
Assistant in Nursing (AIN)
Great resources
Lee-Anne Warrington
22 Aug 2023
Thanks always great information
Portrait of Ann Campbell
Ann Campbell
06 Sep 2023
Daniela Meneses
26 Sep 2023
Registered Nurse
This article has great insight regarding choice and how you can make a difference
Karina Wilson
03 Oct 2023
Enrolled Nurse
Excellent content
Leanne dunn
21 Aug 2023
Cynthia Clamp
19 Aug 2023
Assistant in Nursing (AIN)
thought this was good
Janet Foster
21 Aug 2023
Wonderful knowledge
4.8 / 5
1 star
2 star
3 star
4 star
5 star

Here's some further inspiration

Practice Areas

Looking for something else?

Discover more learning

Ausmed makes it a breeze to stay on top of my CPD. They're always adding and updating their content too, so there's tonnes to learn.

- Catherine, Enrolled Nurse