Apology and Open Disclosure in Healthcare

Course Overview

The open disclosure framework can benefit patients, staff and organisations when appropriately implemented and performed in the workplace. This Mandatory Training Module will assist you to be better prepared to follow open disclosure procedures in an ethical manner that aligns with the legal and professional obligations of a healthcare professional.

Learning Outcomes

• Identify the principles of open disclosure.
• Recognise circumstances that meet the threshold for open disclosure communication with consumers of healthcare.
• Understand the steps necessary in apologising and making an open disclosure.
• Recognise the benefit to patients, staff and the organisation when open disclosure policies are implemented and practised.

Target Audience

Nurses, midwives, care workers, allied health, first responders.

Validation of Learning

1. Read relevant policies in your workplace on a regular basis.
2. Read relevant laws and regulations that apply in your jurisdiction.
3. Read The National Framework on Open Disclosure.

Disclosure

This material was developed by the content expert listed below. It is presented by a professional presenter.

Educator

Linda Starr

Dr Linda Starr has undergraduate and postgraduate qualifications in general, mental health nursing, law, education and a PhD in legal issues in elder abuse. Linda has extensive experience as an RN in metropolitan and rural locations, in general nursing, mental health, forensic health, aged care and management. She has held senior positions in academia, including the dean of the School of Nursing and Midwifery. Linda has publications in health law and forensic health issues. Linda is an associate professor in the College of Nursing and Health Sciences at Flinders University and a consultant educator in health law and ethics for nurses, midwives and carers. She is chair of the SA Board of Nursing and Midwifery, fellow of the College of Nursing Australia, foundation president of the Australian Forensic Nurses Association, member on the School of Health Academic Advisory Board for Open Colleges and the international member on the Editorial Board for the Journal of Forensic Nursing. See Educator Profile