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Cover image for: Report Writing in Patient Health Records
Badge from the American Nurses Credentialing Center showing that Ausmed is an accredited provider with distinction

The Ausmed Education Learning Centre is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. Provider number is P0342.

CPD1h 40m of CPD
Total Rating(s)630
First Published
Updated12 February 2019
Expires 03 May 2021
Recorded InMelbourne, Australia

Course Overview

This Course will provide nurses and midwives with an overview of what is considered to be effective communication through documentation in the patient’s record, and what adverse outcomes can occur when this is done poorly.

  • The important role of documentation
  • The basics of documentation
  • Examples of poor versus quality documentation
  • Case studies to reinforce your learning

An essential element of documentation is to provide a record of continuity of care. When documentation is done well the patient’s record also serves as an effective tool of communication amongst the team.

Ocacssionally, records will be needed in a court or tribunal as evidence. As such it is critical for nurses and midwives to understand how these judicial forums will interpret not only what is written in the record but also what is not, and how this may reflect upon them as a health professional and the quality and standard of care they have provided.


The purpose of this Course is to provide registered nurses and other healthcare professionals with principles for effectively communicating patient care in documentation by written words, or other means such as photography/video footage, using examples that have been examined by the Courts.

Learning Outcomes
  • Act on the importance of adequate and accurate documentation to communicate patient information and ensure patient safety
  • Use knowledge of judicial interpretation of inadequate documentation to improve your communication in patient care records
  • Describe consent requirements for photo/video recordings and how the images are incorporated in the patient's health record to ensure patient rights are protected
Target Audience

This Course is relevant to all registered nurses and other health professionals given the critical need for correct documentation to underpin safe practice.


No conflict of interest exists for anyone in the position to control content for this activity. Wherever possible, generic or non-proprietary names of medications or products have been used.


Portrait of Linda Starr
Linda Starr Visit

Dr Linda Starr has undergraduate and postgraduate qualifications in general, mental health nursing, law, education and a PhD in legal issues in elder abuse. Linda has extensive experience as an RN in metropolitan and rural locations, in general nursing, mental health, forensic health, aged care and management. She has held senior positions in academia, including the dean of the School of Nursing and Midwifery. Linda has publications in health law and forensic health issues. Linda is an associate professor in the College of Nursing and Health Sciences at Flinders University and a consultant educator in health law and ethics for nurses, midwives and carers. She is chair of the SA Board of Nursing and Midwifery, fellow of the College of Nursing Australia, foundation president of the Australian Forensic Nurses Association, member on the School of Health Academic Advisory Board for Open Colleges and the international member on the Editorial Board for the Journal of Forensic Nursing.

Learner Reviews

630 Total Rating(s)
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Jeremy George
13 Oct 2019

Excellent & thorough

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Tamer Ahmed
30 Sep 2019


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Margaret Caroline Swaby swaby
29 Sep 2019

I found this resource great, it has given me useful information regarding documenting in resident's notes, the importance of confidentiality, correcting errors correctly, and documenting in a timely manner when incidents occur to ensure information is correct.

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Vicki Maree Fursey
28 Sep 2019

Excellent presentation. Covered all aspects

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Adele Blackwood
28 Sep 2019

Very informative seminar.

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Wendy Tattam
26 Sep 2019

This resource was very well presented. The trainer was knowledgable on the topic and included some case studies which assisted in showing her audience the critical nature of correct report and record writing.

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Joanne Hutton
25 Sep 2019

Enjoyed this ,fact not fiction key words

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22 Sep 2019


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Mulungulilwa Wenceslas SAIDI
18 Sep 2019

Every single time of gape, I will review this notes for self up date

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Kathy Pettet
13 Sep 2019

Thoroughly enjoyed the course, fabulous presentation, and would highly recommend this course to reiterate the importance documentation, and your legal responsibilities in the role of a registered nurse.