"It’s the Culture! It’s the System!" But is it My Problem?
Lecture Overview
Educators
Jane Stanfield
Jane Stanfield is a health service improvement coach. She comes with 30 years’ experience in healthcare, half as a clinician and half in health administration, support and coaching. Having had a brush with burnout herself and several close family members receiving healthcare, her focus is on bringing compassion back to healthcare for all involved. Her current use of neuroscience and mindfulness at work enables healthcare providers to work with their own mind, emotions and behaviour to influence their culture in a way that will energise and motivate them as they manage the safety and reliability of their care and its focus on the patient while caring for themselves. Jane is currently coaching several nurse leaders and runs workshops on leadership, shaping cultures, wellbeing, and communication and patient safety (CAPS). Her most recent professional development personally is in LEAN thinking - reducing waste and improving flow in healthcare…because waste is disrespectful to people! See Educator Profile
Reviews





Helen Lawrence
I could listen to Jane all day. She has such an easy style. This session was very beneficial. I will investigate Social Network Analysis.
Stephanie Nudd
Great insight into a very complex issue in all healthcare systems Australia wide that sadly really impacts upon patient safety negatively, more health care workers should have a listen.
Catherine Hillan
Great overview of culture/systems and how they impact the workplace and outcomes. Would have liked more strategies to use in different 'toxic' scenarios and how to manage common systemic/cultural problems. I find a lot of times the individual feels disempowered and helpless in being able to initiate change.
Jessica Hancock
I enjoyed this talk very much. Very saddened about the stories.
suzanne roslyn mason
easy to listen
diana asomaning
Good presentation
Lola Bray
Excellent presentation