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Threats of physical or verbal aggression is NEVER acceptable, under any circumstances. Sometimes they can be explained due to an individual being severely unwell but this does not mean our own mental and emotional health is not affected. Geoffrey Ahern gives an unmissable presentation on managing these behaviours with de-escalation techniques and recognising when an individual is at risk of harming themselves or others.
Geoffrey Ahern is a senior mental health clinician and educator who splits his time between working with people in a mental health crisis in the ED setting and working proactively to educate other health professionals and the community about how to better understand mental health problems, as well as substance use and addiction. Over the years, he has gained extensive experience in emergency and trauma, rural nursing, alcohol and other drug counselling, and psychiatric nursing across both the public and private sectors. He holds a masters of health science (mental health and addiction). Geoff is particularly fascinated by the impact that exercise, nutrition, community, meaning and purpose, and practices like yoga have on a person’s mental health, as well as living a simple life of reflection, contentment and wonderment. See Educator Profile