About this Episode

In this episode, Andrea Waring details her extensive career in the healthcare and aged sectors, she explains her approach to continuous improvement and lays out some of her ideas for making the healthcare system more efficient and more empathetic. She also opens up about how a single cup of tea completely changed the induction process for new hires at her residential aged care facilities in the past.

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Podcast Guest

Andrea Waring - Quality Advisor at the Aged & Community Care Providers Association (ACCPA)

Andrea Waring

Andrea is a Quality and Risk Manager at Carexcell. Carexcell is an aged care service provider in New South Whales that began providing services to First Nations people living in the Mid-North Coast.