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Ausmed Podcasts
Unscripted conversations with the Capability Corner team, plus guest educators and other practitioners across Australian health, aged and disability care.
Ep. 14 - Building Capability for the NDIS | Capability Corner
Karen takes on hosting duties, with Zoe and Liz Sakal (Ausmed's Disability Team Lead) in the hot seat to discuss the present and future of the NDIS.
Ep. 13 - Know My Rights: NDIS Micro-learning Platform (Pt. 1)
Zoe and Karen are joined by Liz Sakal — Ausmed's Disability Team Lead, who led the team behind the Know My Rights project: a national micro-learning platform built in partnership with Inclusion Australia and funded by the NDIS Quality and Safeguards Commission Grant Program
Ep. 12 - Knowledge Verification | Capability Corner
The Capability Crew are joined by special guest Ben Quartermaine, Product Manager (Learning and Growth) to discuss Ausmed’s new Knowledge Verification feature.
Ep. 11 - Capability Catch-Up: A Big Start to 2026 | Capability Corner
Zoe, Michelle and Karen return for a wide-ranging conversation on what has been an exciting start to the year.
Ep. 10 - A Year of Capability Building (2025 Wrap Up) | Capability Corner
In this final episode of the season, Zoe, Michelle, and Karen come together (in person for the very first time!) to reflect on the conversations, challenges, and learnings that shaped their year in capability.
BONUS - Inclusive Learning with Vanessa Cameron | Capability Corner
Zoe sits down with nurse educator and disability advocate Vanessa Cameron to unpack what inclusion really looks like in education.
Ep. 9 - Performance Management for Modern Healthcare Teams | Capability Corner
Zoe, Michelle, and Karen are joined by Emma Piercy, Learning Innovations Lead at Ausmed, to explore why performance management often falls short in healthcare — and how it can be redesigned to work better for everyone involved.
Ep. 8 - AI: Generative Learning & Governance (Pt. 2) | Capability Corner
In this follow-up to our first AI episode, Zoe, Michelle, and Ausmed CEO Will Egan explore the next phase of AI in learning: generative learning
BONUS - Psychological Safety with Rasa Kabalia NP | Capability Corner
Zoe sits down with Rasa Kabaila NP to explore what psychological safety really looks and feels like in practice.
Ep. 7 - AI: Risks & Opportunities (Pt. 1) | Capability Corner
CEO Will Egan joins Zoe, Michelle and Karen to outline the three phases of AI adoption: Risks, Opportunities and Governence.
Ep. 6 - Governance Is Like Running a Family BBQ | Capability Corner
Zoe, Michelle and Karen are back with a grounded, challenging and surprisingly relatable take on governance.
BONUS - Trauma & Trust with Dr. Karen-Ann Clarke | Capability Corner
Zoe sits down with Dr. Karen-Ann Clarke — a veteran mental health nurse, educator, and academic — to explore how trauma impacts learning, behaviour, and relationships at work.
Ep. 5 - Strategy Is Shared Language | Capability Corner
Zoe, Michelle and Karen explore how strategy can support capability, guide decision-making, and bring people into alignment.
Ep. 4 - Why Is Change So Messy? | Capability Corner
Zoe, Michelle & Karen tackle the real-world messiness of change management and the capability it takes to lead, support, and shape it.
Ep. 3 - The Competency Conversation Every Manager Should Be Having | Capability Corner
Get ready to rethink how we verify and value professional capability as Zoe, Michelle and Karen unpack one of the trickiest concepts in healthcare: competency.
Ep. 2 - Ticked Off: Debating Mandatory Training | Capability Corner
Zoe, Michelle, and Karen discuss whether mandatory training truly builds capability or if it's just a checkbox culture driven by regulation and fear of risk.
Ep. 1 - Welcome to Capability Corner
Welcome to the first episode of Capability Corner, the podcast where we explore building workforce capability in healthcare! Hosted by Zoe Youl, Dr. Karen Patterson and Michelle Wicky.
Ep. 15 - Navigating Scope of Practice in the Grey Areas of Regulation
Kate Rowan-Robinson, Chair of the Nursing Regulation Faculty, joins with to talk about navigating scope of practice in Australia’s healthcare system. Learn how nurses are expanding their roles while balancing competence, confidence, and authority in an evolving regulatory landscape.
Ep. 14 - Building Leaders with the CARE Framework at Ramsay Healthcare
Rebecca Rundle, Head of Learning at Ramsay Healthcare, joins Will as they explore Ramsay's shift from reactive to proactive learning. Discover how the CARE Leadership Framework empowers over 280 leaders to drive change and improve patient care, fostering a culture of continuous growth in healthcare.
Ep. 13 - Why Outcomes-Based Learning is the Future of Healthcare
In this episode - Will Egan chats with Dr. Jennifer Graebe, Senior Director of Nursing at the American Nurses Credentialing Center (ANCC), about the game-changing shift from time-based learning to an outcomes-based approach that’s transforming the way healthcare professionals grow.
Ep. 12 - Breaking Free from the ‘Default Script’ to Improve LGBTQIA+ Care
Tune in to discover how changing the default script can transform healthcare systems, foster inclusivity, and improve outcomes for marginalised communities.
Ep. 11 - Collaborative Efforts to Improve Maternity Services in South Western Sydney
In this Outcomes episode, Katie Farrell from South Western Sydney Local Health District and Nicole Greig, Project Manager for the Antenatal Redesign Project for SWSLHD, join the discussion to explore the challenges and innovations in maternity care.
Ep. 10 - The Stepped Approach to Developmental Pathways at Royal Children's Hospital
In episode 10 of Outcomes, we are joined by Bernadette O'Connor, the former Director of Allied Health at the Royal Children's Hospital in Melbourne. Bernadette brings over four decades of experience in health care, sharing her journey from a speech pathologist to leading major healthcare initiatives
Ep. 9 - How Guide Healthcare developed a new approach to Physiotherapy
In this episode, we are joined by Simon Kerrigan, Managing Director of Guide Healthcare. He dives the importance of allied health, highlighting key professions such as physiotherapists, occupational therapists, speech pathologists, dieticians, and podiatrists.
Ep. 8 - Nurse Practitioners: Superheroes of Australian Healthcare
In this episode, Will is joined by Leanne Boase, CEO of the Australian College of Nurse Practitioners. Leanne highlights how the persistent advocacy, determination, and lobbying efforts by nurse practitioners have led to significant changes in our healthcare system.
Ep. 7 - Digital Health: Driving Improvements in Patient Outcomes
In this episode, Will and Kate discuss what nursing informatics is, and provide examples of small and large projects that a nursing informatician, or digital nurse specialist gets involved in. Kate also shares many examples of the micro changes that electronic medical record (EMR) systems can help.
Ep. 6 - Planning for the Unexpected in Healthcare
Will Egan and Rory Tanner explore the realm of day surgery. Rory shares firsthand experiences and insights, starting with a gripping account of an anaphylactic event and its management using a recently implemented quality initiative.
Ep. 5 - Giving Consumers a Voice: The Role of Advocacy Agencies in Improving Health Outcomes
Dr Elizabeth Deveny opens up about how her personal experience navigating Australia’s healthcare system has fortified her determination to ensure all consumers can more easily engage with services.
Ep. 4 - Why Aged Care Providers Need Continuous Improvement Plans
In this episode, Andrea Waring details her extensive career in the healthcare and aged sectors, she explains her approach to continuous improvement and lays out some of her ideas for making the healthcare system more efficient and more empathetic.
Ep. 3 - The Importance of Understanding the Individual in Treating Addiction
Stefan Gruenert discusses the work undertaken by Odyssey House, and digs into emotional regulation and why it is such a vital part of treating addiction.
Ep. 2 - Education Matters: The Importance of Embracing New Approaches in Healthcare
Tony McGillion lays out Northern Health's strategic goals for the future and emphasises the importance of embracing technological advancement while maintaining the basics of patient interaction and communication.
Ep. 1 - How Technology Can Bring the Fun Back into Aged Care
In this episode, Rebecca explains why Infinite Care is passionate about bringing back joy to aged care for both residents and staff. She breaks down how they use technology such as podcasts and TikTok to engage with staff and residents.