Ward Clerks, Receptionists and Admin Assistants – Front of Desk and on the Front Line Seminar

Registration is closed for this event

Why Attend

If you work as a ward clerk, receptionist or administrative assistant in hospitals, general practice or community health settings – you are likely to be on the frontline of care. Come to this event and learn about:

  • Sharpening interpersonal communication with everyone
  • When workers are masters of all things, but are recognised for little
  • Chatty staff or just plain gossip
  • All alone together? Working semi-independently
  • Why “being authentic” makes a real difference to the way you communicate
  • Best ways to deal with passive aggression
  • Understanding open disclosure
  • When and how to apologise

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A message about Ausmed events

Events held in September onwards are scheduled to proceed. We hope to see you at an Ausmed Event soon!