New Care Workers and Non-Clinical Staff Hub
CPD resources for personal care attendants (PCA), assistants in nursing (AIN), and other un-registered carers.
302 Resources
Latest
Creating a Safe Environment for NDIS Participants
Child Safeguarding: Recognising and Responding in Home Care Settings
Record Keeping and Documentation for Non-Clinical Staff
Creams and Ointments
Working With Clinical Information Systems (CIS)
NDIS Practice Standards: High Intensity Daily Personal Activities
FreeVital Signs Basics
FreePurposeful Engagement and Activities for People with Dementia
Serious Incident Response Scheme (SIRS): Care Workers
Medication Prompting, Assistance and Administration for Care Workers
Articles
FreeVital Signs Basics
FreePurposeful Engagement and Activities for People with Dementia
FreeProviding Mealtime Support: Home Care
FreeStoma Care in the Home
FreeMeal Service in Home Care
FreePercutaneous Endoscopic Gastrostomy (PEG) Site Care
FreeA Big Picture Look at Arthritis in Australia
FreeActivities Of Daily Living In Palliative Care
FreeMeal Planning in Home Care
FreeCompression Stockings: Application, Removal and Care
FreeBlood Glucose Monitoring in Home Care
FreeContinuous Positive Airway Pressure (CPAP)
FreeSupporting Intimacy and Sexuality for Older People Receiving Home Care
FreeBehaviour Management and BPSD
FreeTypes of Muscular Dystrophy
FreeUnderstanding Invisible Disability
FreeCare Considerations for Forgotten Australians, Stolen Generations and Former Child Migrants
FreeAddressing Health Risks in NDIS Participants
FreeEar Syringing
FreeChemotherapy Care
FreeEffective Surface and Environment Cleaning
FreeHow To Assess a Deteriorating / Critically Ill Patient (ABCDE Assessment)
FreeLow Blood Pressure (Hypotension) Signs and Symptoms
FreeUrinary Catheter Care in the Home
FreeEnteral Feeding Support: NDIS High Intensity Daily Personal Activities and Support Skills Descriptors
FreeComplex Bowel Care: NDIS High Intensity Daily Personal Activities and Support Skills Descriptors
FreeXerosis (Dry Skin) in Older Adults
FreeVentilator Support: NDIS High Intensity Daily Personal Activities
FreeWhat is Dementia?
FreeUrinary Catheter Support: NDIS High Intensity Daily Personal Activities
FreeComplex Wound Care Support: NDIS High Intensity Daily Personal Activities
FreeCommunicating Effectively with People with Disability
FreeSafe Environment: NDIS Provision of Supports Environment
FreeA Guide to Medication Management Under the NDIS
FreeInformation Management: NDIS Provider Governance and Operational Management
FreeManagement of Waste: NDIS Provision of Supports Environment
FreeNDIS Support Planning
FreeEnsuring Access to Supports Under the NDIS
FreePerson-centred Supports: NDIS Rights and Responsibilities
FreeLoneliness and Social Isolation in Home Care
FreeMobility Issues and Limitations in Home Care
FreeHuman Resource Management: NDIS Provider Governance and Management
FreeIncident Management: NDIS Provider Governance and Management
FreeLaundry and Infection Control in Home Care
FreeUnexplained Absences and Missing Residents
FreeProviding Mealtime Support: Aged Care
FreeMeal Service in Aged Care
FreeFood Handling Basics
FreeDysphagia and Swallowing
FreeA Palliative Approach to Care
FreeSensory Loss in Older People
FreeA Wellness and Reablement Approach to Purposeful Ageing
FreeGastroenteritis Outbreaks in Aged Care
FreeEnvironmental Design in Dementia Care
FreeTimely, Appropriate Referrals and Responding to Deterioration in Community and Residential Care
FreeLaundry and Infection Control in Residential Aged Care
FreeFire Safety in Your Client’s Home
FreeShowering, Bed-Bathing and Hygiene for Caregivers
FreeMeal Planning in Aged Care
FreeAn Introduction to Activities of Daily Living (ADLs)
FreeDressing and Undressing for People Who Have Dementia
FreeOngoing Assessment in Aged Care
FreeIncident Reporting in the Workplace
FreeFire, Security and Workplace Emergencies
FreeManual Handling: An Overview
FreeDignity of Risk
FreeSupporting Intimacy and Sexuality in Older People
FreeQuality of Life for Older Australians
FreeCommunicating with Someone Who Has Dementia
FreeRespecting the Privacy and Dignity of Clients
FreeUnderstanding Professional Boundaries
FreeLGBTIQ+ Awareness in Aged Care
FreeAssessing Depression in Dementia with the Cornell Scale
FreeChemotherapy-induced Peripheral Neuropathy
FreeBowel (Colorectal) Cancer and Care
FreePreventing Falls in the Home
FreeSubcutaneous Injections: NDIS High Intensity Daily Personal Activities and Support Skills Descriptors
FreeHow to Take Blood Pressure
FreeTracheostomy Management: NDIS High Intensity Daily Personal Activities
FreeThree Areas of Focus for Improving Care of the Older Adult
Courses
Creating a Safe Environment for NDIS Participants
Child Safeguarding: Recognising and Responding in Home Care Settings
Record Keeping and Documentation for Non-Clinical Staff
NDIS Practice Standards: High Intensity Daily Personal Activities
Serious Incident Response Scheme (SIRS): Care Workers
Medication Prompting, Assistance and Administration for Care Workers
Sensory Loss and Impairment in the Older Person
Food Safety in Aged Care
Antibiotics, Antimicrobial Resistance and Stewardship: Care Workers
Supporting Activities of Daily Living: Continence and Toileting
FreeSerious Incident Response Scheme (SIRS)
Understanding Care Plans in Aged Care
Transitions of Care for Older People
Strengthened Aged Care Quality Standards: Home Care
Dignity of Risk & Decision-Making in Aged Care
Cultural Safety in Healthcare
Food and Nutrition in Aged Care
Privacy, Confidentiality, Dignity and Personal Information in Aged Care
FreeStrengthened Aged Care Quality Standards
Standard 7: The Residential Community
Standard 2: The Organisation
Standard 1: The Individual
Standard 4: The Environment
Culturally Safe, Trauma-Aware and Healing-Informed Care
Standard 5: Clinical Care
Standard 6: Food and Nutrition
Standard 3: The Care and Services
The Code of Conduct for Aged Care
Person-Centred, Rights-Based Care for the Older Person
Informed Choice and Dignity of Risk for NDIS Participants
Privacy and Dignity for NDIS Participants
Violence, Abuse, Neglect, Exploitation and Discrimination: NDIS Participants
Scope of Practice: Care Workers
Holding Difficult Conversations at Work
Mandatory Reporting
Understanding NDIS Support Plans
Documentation and Report Writing
Communicating with NDIS Participants
Delirium
Person-centred Supports for NDIS Participants
Maintaining a Clean, Safe and Hygienic Environment
Recognising Deterioration: Care Workers
Outbreak Management in Aged Care
The NDIS Code of Conduct
Incident Report Writing
Communicating in Aged Care
Choking Management in Aged Care
Customer Service
Hand Hygiene Essentials
Pain Management in Aged Care: Care Workers
NDIS Practice Standards: Core Module
Minimising Restrictive Practices in Healthcare Settings
Domestic Assistance in a Client’s Home
Emergency, Disaster and Evacuation Management
Supporting Activities of Daily Living: Ambulating and Transferring
A Palliative Approach to Care
Palliative and End-of-Life Care: Care Workers
FreeFire Safety in Residential Aged Care
Fire Safety in Home Care
Promoting Mental Health and Wellbeing in Aged Care
Meal Assistance in Home Care
Documentation in Aged Care
Meal Assistance in Residential Aged Care
Elder Abuse
Basic Life Support (BLS)
LGBTIQ+ in Aged Care
Consent to Treatment
Skin Integrity and Pressure Injuries: Care Workers
Falls Prevention and Management: Care Workers
Supporting Activities of Daily Living: Dressing and Personal Hygiene
Supporting Activities of Daily Living: Showering and Bathing
Dysphagia and the IDDSI Framework
FreeOpen Disclosure and Apology
Oral Health for Older Adults
FreeInfection Prevention and Control
Dementia and Understanding Behavioural Changes
FreeBullying, Harassment and Discrimination in the Workplace
Duty of Care
FreeMinimising Restrictive Practices in Aged Care
Cyber Security
National Safety and Quality Health Service (NSQHS) Standards
Stroke Management
Management of Urinary Incontinence
Communication for Quality Care
Manual Handling Safety
Preventing Medication Errors
Lectures
Creams and Ointments
Working With Clinical Information Systems (CIS)
Drug Diversion in the Workplace
Accreditation: What Does it Mean for You and Your Client?
Customer Experience: One Moment in Time
Customer Service When it's a Busy Day
Medication Safety in the Home
Missed Care: A Shocking Tale of Neglect
Understanding LGBTIQ+ Older Adults' Experiences in Aged Care
Sexual Health in Older Adults
Eating Disorders in Older People
Types of Cyber Attacks
Reporting Incidents with Confidence
Let's Chat with Healthcare Workers
Time Management in 2021
Burden of Disease: Common Health Conditions in Older Adults
Are You in a High Performing Team?
Emotional Intelligence and Workplace Stress
Caring for the Carers
De-escalating Aggression and Violence
Further Resources
FreeHow to Set Up Android Accessibility Shortcut: Quick Guide for TalkBack, Magnification and More
FreeStatement of Rights
FreeSupported Decision-making
FreeWellbeing and Self-care Strategies for Individuals, Teams and Organisations
Preventing Falls in Aged Care (Residential and Homecare)
FreeIdentifying and Managing Trauma within the Aged Care Sector
Managing Risk, Incident Reporting and Investigation (Residential and Homecare)
Restrictive Practice and the Role of Psychotropic Medication
Spiritual Care in Aged Care: Why it's Important
FreeTrauma-informed Care for Staff
FreeUnderstanding Trauma and Dementia in Aged Care
Trauma-informed Care
FreeTrauma-informed Care for Managers
FreeWellbeing Program (SOLAR) for Aged Care Employees
Managing the Prevalence of Risk in Aged Care
FreeDecoding Delirium
FreeReducing Medicines in People Living with Dementia
FreeCreating Supportive Environments for People Living with Dementia
FreeThe View From Here: Skills in Dementia Care for Acute Settings
FreeThe View From Here: Skills in Aged and Community Dementia Care
FreeWalking Safely with Dementia
FreeDementia Care Training for Volunteers
FreeAppropriate Use of Benzodiazepines and Other Sedatives
FreeRecognising and Acting on Pain in People Living with Dementia for Direct Care Workers
FreeUnderstanding Changed Behaviour
FreeThe Pain Puzzle: Recognition, Assessment and Treatment of Pain in People Living with Dementia
FreeDementia Friendly Pharmacy
FreeCaring for LGBTI People with Dementia
FreeResponding to and Preventing Sexual Assault in Residential Aged Care: Facilitator Course
FreeTalk to Us First: Aged Care Advocacy Program
Caring for our Consumers: End of Life and Palliative Care
Understanding Pain in Older People
FreeSIRS reportable incidents workflow for residential aged care
FreeSIRS – What does this mean for your care and services?
FreeCode of Conduct for Aged Care – consumer fact sheet
FreeSIRS for home services webinar 3 - Reporting under the SIRS
FreeConsider suitability of key personnel - fact sheet
FreeSIRS Home services - Reportable incidents: unlawful sexual contact or inappropriate sexual conduct
FreeSIRS Home services - Reportable incidents: unexpected death
FreeSIRS Home services - Reportable incidents: unreasonable use of force
FreeSIRS Home services - Reportable incidents: missing consumers
FreeWhat is the Serious Incident Response Scheme?
FreeReporting responsibilities for providers and their staff – SIRS for home services
FreeCode of Conduct for Aged Care – worker fact sheet
FreeSIRS Home services - Reportable incidents: stealing or financial coercion by a staff member
FreeSIRS - Understand your right to be safe
FreeSIRS Home services - Reportable incidents: psychological or emotional abuse
FreeKey personnel – reporting changes to suitability matters – fact sheet
FreeCode of Conduct for Aged Care – provider fact sheet
FreeSIRS Home services - Reportable incidents: neglect
FreeSIRS Home services - Reportable incidents: inappropriate use of restrictive practices
FreeExploring the Role of Nurses, Personal Care Workers and Allied Health Professionals working in Aged Care
FreePalliative and End-of-Life Care
FreePerson-centred Care
FreeThe Aged Care Quality Standards
FreePrevention of Falls
FreeWound management and Pressure Injury Prevention
FreeThe Australian Aged Care System
FreeSupporting People Living with Dementia
FreeTrauma Awareness Training
FreeOverview of restrictive practices
FreePreventing urinary tract infections: recognise dehydration poster
FreeSIRS - How do I make a complaint?
FreeTo Dip or Not to Dip flyer
FreeTo Dip or Not to Dip project
FreeRestrictive practices scenarios
FreeSIRS – What does this mean for your care and services? consumer resources
FreeSIRS – Understand your right to be safe consumer resources
FreeWhat is the Aged Care Quality and Safety Commission? fact sheet
FreeNew consumers and restrictive practices – fact sheet
FreeSIRS – What happens after you make a complaint consumer resources
FreePsychotropic self-assessment tool – frequently asked questions
FreeRestrictive practices – Key changes for providers from 1 July 2021 – fact sheet
FreeHow prepared are you for a COVID-19 outbreak?
FreeHome services: Incident management systems
FreeAbuse of the older Person: eLearning program for health and aged care professionals
FreeFrequently asked questions about consent
FreeMy food and dining preferences - fact sheet
FreePromoting Sexual Rights and Responsibilities in Aged Care - The Right to Sexual Consent
FreePromoting Sexual Rights and Responsibilities in Aged Care - The Responsibility to Respect Others
FreePromoting Sexual Rights and Responsibilities in Aged Care - The Right to Sexual Activity
FreeCode of Conduct for Aged Care
FreeConsent for medication in aged care
FreeBehaviour Support Plans
FreeCOVID-19 restrictions in residential aged care - your rights
FreeOral antiviral treatments for COVID-19 and influenza viruses in residential aged care services
FreeAged Care Open Disclosure Framework and Guidance
FreeConnecting over the phone or video call
FreeHow to stay active and enjoy yourself during COVID-19
FreeWhat is dignity of risk?
FreeAged Care Advocacy
FreeA little yarn goes a long way - fact sheet
FreeDining Essentials - 8 facts poster
FreeWhat is open disclosure?
FreeWhat are restrictive practices?
FreeWhat is person-centred care?
Talk with Ted
Ask Annie
Meaningful Engagement Mentors Program
FreePreventing Sexual Assault of People with Dementia in Residential Aged Care
FreeUnderstanding the Impacts of Sexual Assault and Reporting Requirements
FreeThe Ageing Mosaic - First Nations Communities
FreeHow to be an Everyday Advocate
FreeReasonable Grounds and Criminal Nature
FreeLet's Talk Ageism: An Ageism Awareness Day Conversation
FreeThe Ageing Mosaic – Supporting My Cultural Diversity
FreeAlternative Therapies to Chemical Restraint
FreeWho's Missing? Diversity and Inclusion in Aged Care
FreeAdvance Care Planning is for Everyone
FreeMedication: It’s your choice. It’s your right.
Understanding Dementia
Enabling EDIE™
FreeDementia Essentials: Provide Support to People Living with Dementia
Intellectual Disability and Dementia
Achieving Purposeful Engagement
Applying a Problem Solving Approach to Behaviours