The Nurse Manager
- Discusses two broad competencies; emotional and strategic intelligence, integral for showing leadership
- Explains various qualities required for earning respect from staff members including self control and communication
The role of the nurse manager is complex and diverse and the nature of contemporary health care is such that a nurse manager is often hurried into the role with little time for training or preparation. In this chapter, learn about the necessary qualities integral to becoming a first rate nurse manager.
- Showing leadership
- Emotional intelligence
- Strategic intelligence
- Earning respect
- Exercising self-control
- Dealing effectively with requests and issues
- Valuing professional and individual differences
- Communicating effectively
- Addressing staff performance fairly
- Managing 'up, down, and sideways'
- Modelling respect
- Maintaining clinical competence