Aged Care
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Learning and Development

You run training for every site, often on your own.

Training plans assign by role, reminders escalate to managers without you, and Ausmed reports completion by site and role. Your week goes on induction, competency sign-off and face-to-face training on the floor.

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One L&D lead can cover every home when the routine work runs itself.

In a lot of organisations, L&D is one person, or two, for every home and every service.

The mandatory floor

Training plans by role and site, re-issued on the cycle you set, with reminders that escalate to managers.

Induction

Ausmed enrols new starters in their induction plan by role and location the day you add them.

The core matters

Modules online and practical sign-off in person with Ausmed Competency™, both on the worker's record for Action 2.9.6.

Face-to-face sessions

Book sessions from one calendar in Ausmed Events, and mark attendance on a phone straight to the record.

Content that stays current

Ausmed maintains Ausmed Library™ content in Australia, with a review date on every resource.

A training system you can review

Knowledge Verification Impact Insights and the Regulatory Standards report, for the review Action 2.9.5 asks for.

Admin is taking the hours you were hired to spend on training.

When one or two people cover every home, chasing completions and rebuilding the monthly figures can fill the week. Ausmed sends the reminders, writes attendance to the record and calculates completion itself, so those hours go back to training.

Chasing completions across every site

Reminder emails, nudges to facility managers, and a who-hasn't-done-what list rebuilt every fortnight for every home.

In Ausmed

Reminders go to the worker and escalate to their manager on their own, and what's left to chase is one list in the Workroom.

How learning management works

Face-to-face training lives in a spreadsheet

Staff sign for fire, manual handling and infection control sessions on paper, so the evidence lags weeks behind.

In Ausmed

Ausmed Events holds every session on one calendar, and attendance marked on a phone puts it on the record the day it runs.

See in-person training

You work out completion figures by hand

Each month someone recalculates completion from an export, reformats it for each site manager, and rebuilds it when the Commission visits.

In Ausmed

Completion by home and role is a report you open, and the Audit Report covers the homes under review.

See compliance reporting

Build the training matrix once, by role and by site.

Training plans in Ausmed Learn™ assign requirements by job role, team and location, and repeat on the frequency you set. Start from a template, such as mandatory induction, and adjust it to your roles.

A new personal care worker at one home and a registered nurse at another each get the requirements for their role without anyone assigning them by hand.

Ausmed reminds workers before a requirement is due and again once it's overdue, and the reminder escalates to their manager, so you aren't the one sending it.

How learning management works
Ausmed Learn training plans
Ausmed Learn compliance management

Chase what’s left from one list.

The Workroom shows everyone who hasn't completed a requirement by its due date. From that one list, send a reminder, grant an extension, mark something complete or skip a requirement that doesn't apply.

Facility managers can work the same list for their own teams, so you stop being the only person who can act on it.

See compliance reporting

Let experienced staff show what they already know.

Knowledge Verification gives a worker a short check against a module's learning outcomes before they start it. A pass marks the module complete and creates a learning record.

Staff who already know the material stop sitting through it every year, and their hours go to the training they need.

Ausmed's governance team chooses the eligible modules, starting with lower-risk topics, so staff still complete training such as SIRS in full. You set the pass mark, and you can limit Knowledge Verification to particular roles or locations.

How learning management works
Ausmed Learn Knowledge Verification
Building a course in Ausmed Learn

Build your own procedures around Ausmed content.

Build your own multi-step courses from your own articles, videos, files and assessments, for the training only your organisation can write, such as your escalation pathways, a clinical procedure, or an orientation to each of your homes.

Bring in courses you have already built or bought elsewhere as SCORM files, and assign them through the same training plans as Library content.

Discover Ausmed Learn™

Stop rewriting content every year.

Ausmed Library™ holds more than 500 aged care resources, written and maintained in Australia under Ausmed's T.R.U.S.T.E.D. governance framework. Each resource carries its learning objectives, references and a review date, which shows how current a module is before you assign it.

Filter the collection by Standard and action to find what covers each core matter, then assign it through the same training plans as your own courses. Your time goes on the training only your organisation can write.

Explore the Aged Care Library
Filtering the Ausmed Library by Standard
In-person training sessions

Keep face-to-face sessions in the same record as online learning.

Ausmed Events puts every face-to-face session on one calendar, with venues and facilitators set up once. Staff enrol themselves, with their manager's approval where you require it, and a full session keeps a waitlist.

Facilitators mark attendance on a phone, and Ausmed writes it to the worker's record. A fire drill or a manual handling session then counts toward the same compliance history as a module.

Practical activities sit in the worker's training plan next to the online modules, and a competency sign-off completes the matching activity.

See in-person training

Baptcare’s educators, managers and staff each use Ausmed their own way.

Clinical educators at Baptcare use Ausmed modules in face-to-face toolbox sessions. Managers assign targeted training as needs come up, and staff use the platform for their CPD.

The modules run from 5 to 30 minutes in plain language, which suits a diverse workforce.

Read the Baptcare story
Where to start

Start with the work that takes the most hours.

Learning management

Assign mandatory training and induction by role and site, and let the system send the reminders.

Learning management

In-person training and assessments

Face-to-face sessions, attendance and competency sign-off in the same record as online learning.

In-person training and assessments

Compliance reporting

Completion, overdue and Standards coverage by site and role, with no spreadsheet to rebuild.

Compliance reporting

Let’s talk

Bring your training matrix, however it's kept today, and we'll show you what it looks like as training plans across your sites.

Frequently asked questions

Can we keep the content we've already built?

Yes. You assign your own documents, videos and SCORM packages through the same training plans as Library content, so you aren't choosing between your material and ours.

Can we use the Library with the LMS we already have?

Yes. Ausmed delivers Ausmed Library™ modules as SCORM packages into the LMS you already run, so staff keep signing in where they do now. If you later move to Ausmed Learn™, you assign the same content through training plans.

What about staff whose first language isn't English?

Training modules have closed captions in eight languages besides English: Arabic, Chinese (Simplified), Greek, Hindi, Italian, Punjabi, Tagalog and Vietnamese.

Does Knowledge Verification work on every module?

No. Ausmed's governance team chooses the eligible modules, starting with lower-risk topics, and the list grows over time. Staff still complete higher-risk training such as SIRS in full.