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Assign mandatory training and induction to every worker, at every home.
For aged care providers training across residential homes, community teams and job roles. Ausmed assigns what each role requires from the day a worker is added, sends reminders, escalates overdue training to managers, and holds the record you'll be asked to produce.
Book a walkthroughMandatory training eats admin time and paid hours, and still can’t show what staff know.
Most providers keep the map of who needs what in a spreadsheet, then rebuild it by hand in the LMS. Across ten homes, with casual staff, agency cover and new starters every week, the spreadsheet and the system drift apart.
Your training matrix lives in a spreadsheet
The training matrix sits in a file and someone rebuilds it by hand in the LMS, so a role change updates only one of them.
In Ausmed
The matrix is the training plan, so there is one copy to keep current.
Everyone is due in the same fortnight
Refreshers set to one calendar date retrain the whole workforce at once, on a roster that's already short.
In Ausmed
Recurring assignment can run from each worker's enrolment date or their last completion, which spreads the load across the year.
New starters wait on a person
Induction starts when someone remembers to set it up, and until then a new care worker has nothing assigned.
In Ausmed
With user sync from your HRIS, Ausmed enrols them in their induction plan by role and location the day they're added.
Chasing is a manual job
Someone exports the overdue list and emails managers home by home, and it's out of date when it lands.
In Ausmed
Reminders go to the worker as training falls due and escalate to their manager once it's overdue. The Workroom lists whatever is still open.
Completion stands in for understanding
A worker clicked through the module, and the record can't say what they took from it.
In Ausmed
Knowledge Verification asks questions drawn from the module's learning outcomes, so a pass tells you what the worker knows as well as that they finished.
Experienced staff repeat what they know
A registered nurse with fifteen years in aged care sits the same annual module as a new graduate, and the hours are paid either way.
In Ausmed
On eligible modules she can pass a short Knowledge Verification check, and Ausmed marks the module complete.
Learning management in practice
Every training job runs from the same set of plans.
Induction, annual refreshers and training after an incident often sit in different spreadsheets with different owners. Run them as training plans by job role, team and location, and they share one set of rules and report into the same record.
See it with your own rolesAusmed enrols new starters in their induction plan by job role and location the day they are added, so nobody has to remember to set it up.
Refreshers repeat on the cycle you set, from a fixed date or from each worker's last completion, with reminders before the due date and again when it passes.
Assign person-centred care, cultural safety, dementia, medical emergencies, the Code of Conduct and SIRS online, and run the practical sign-off in person.
Assign a targeted requirement to the people involved, with a short due date and a completion record the same week.
Build a home's own procedures as a course and assign them with the same rules as Library content.
Change a worker's role or site in your HR system and their requirements change with it.
Write the matrix once.
Training plans enrol staff by job role, team and location, and repeat on the cycle you set. Start from a template or build your own.
- A new home or role is one set of rules, so nobody rebuilds a plan worker by worker.
- Each requirement shows as due, overdue or complete.
- Reminders go to the worker before it falls due and again when it’s overdue, then escalate to their manager in the Workroom.
- Compliance counts only the plans you mark as mandatory, so optional learning never pulls a home’s figure down.
“People don't have time to spend hours on end sitting on a desk or trying to do education.”
Joyce Nyanjiru, Residential Care and Services Manager, Baptcare
Check what a worker already knows before they sit the module.
Knowledge Verification (KV) gives staff a short check against a module's learning outcomes before they start it. Pass, and Ausmed marks the module complete with a learning record behind it. Don't, and they do the module.
Either way you hold evidence of what the worker knows, which a completion tick doesn't give you.
Ausmed's governance team chooses the Library modules that KV runs on, predominantly lower-risk topics.
Carry induction on past the first week.
Mandatory modules are one part of induction. Ausmed Perform™ runs the rest as a program: check-ins at set points, a probation review, and feedback from the people a new starter works with.
Maroba, a residential provider with more than 220 employees, loads new employees into two programs automatically when they start, with probation checkpoints at week three, week eight and month six.
Performance and supervision
Part of the Ausmed Workforce Capability System
Aged care staff capability runs on Ausmed.
Ausmed Learn™
Training plans by role, team and location, reminders, Knowledge Verification and the compliance record behind them.
Ausmed Learn™Ausmed Library™
Aged care content filtered by Standard, including induction and annual mandatory training for residential and home care.
Ausmed Library™Ausmed Perform™
Induction and probation programs that run alongside the training plan.
Ausmed Perform™Strengthened Aged Care Quality Standards · Outcome 2.9
Act on what performance reviews find, and keep the record for Action 2.9.4.
Action 2.9.4 asks for a training system with strategies behind it that respond to what happens in your homes.
Action 2.9.4
The provider maintains and implements a training system that … c) is responsive to feedback, complaints, incidents, identified risks and the outcomes of regular aged care worker performance reviews.
A performance review is often where a gap first shows. In Ausmed Perform™, the manager records the review against the worker and decides the response: assign training in Ausmed Learn™, assign a practical assessment in Ausmed Competency™, or set a goal to track at the next review. The review and the response sit on the same worker’s record, both dated.
Discover Ausmed Perform™Free tool
Check your training plan against other aged care providers.
The 2027 Training Plan Benchmark Tool sets your mandatory training against what other aged care providers require. It shows where you train more often than most, and where you may be short, before you set next year's plan.
Request the benchmark
Let’s talk
Bring your training matrix, and we'll show you what it looks like as training plans in Ausmed.
Frequently asked questions
Can we assign training by site as well as by role?
Yes. Training plans enrol by job role, team and location, so a home or a community team can carry its own requirements on top of what the role needs.
Dashboards and exports filter the same way, showing overdue and due-soon training by site, team or role.
Does Ausmed connect to our HRIS?
It can. User synchronisation feeds job role, location and manager into Ausmed from your HR or rostering systems, and adds, moves and removes users.
A new starter's training then follows from their role, with nobody having to remember to set it up. We scope integrations with your team.
How do managers follow up overdue training?
From the Workroom, which shows staff who haven't completed training by the due date. Managers can send a reminder, give an extension, mark an item complete or skip it, without exporting a list.
The Compliance reporting page covers this in more detail.
Can we use our own training content?
Yes. Build your own courses, or upload SCORM packages, videos and documents, and assign them through the same training plans as Library content. Your procedures sit in the same record as everything else.